Charlie Health Behavioral Health Operations

Utilization Review Specialist

Charlie Health Behavioral Health Operations · Full Time · 8 days ago

Charlie Health Behavioral Health Operations

🌎 United States 💵 $53000 - $65000 per year ⭐ 2-5 yrs exp 💼 Others

Oversees virtual IOP caseloads by managing pre-certifications, authorizations, and denial management processes. Collaborates with clinical and revenue cycle teams to optimize workflows and ensure high-quality documentation standardization.

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Inside Sales Associate

Charlie Health Behavioral Health Operations · Full Time · 21 days ago

Charlie Health Behavioral Health Operations

🌎 United States 💵 $66000 - $84000 per year ⭐ 2-5 yrs exp 💼 Sales

Facilitate a high volume of inbound and outbound calls to prospective clients and families to coordinate admissions into behavioral health programs. Maintain meticulous client records in Salesforce and ensure key performance indicators regarding admission rates and patient satisfaction are met.

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Care Experience Specialist

Charlie Health Behavioral Health Operations · Full Time · 21 days ago

Charlie Health Behavioral Health Operations

🌎 United States 💵 $45000 - $55000 per year ⭐ 2-5 yrs exp 💼 Others

Act as the primary point of contact for clients and families, providing care coordination and customer service throughout treatment. Liaison between patients and internal teams to resolve concerns and manage scheduling and aftercare resources.

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Care Navigator

Charlie Health Behavioral Health Operations · Full Time · 21 days ago

Charlie Health Behavioral Health Operations

🌎 United States 💵 $45000 - $52500 per year ⭐ 0-2 yrs exp 💼 Others

Facilitate the admissions process for at-risk youth by managing patient outreach and coordinating with families and referral sources. Ensure a supportive client experience while meeting specific admission quotas and documenting all interactions in the electronic record system.

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Manager, Inside Sales

Charlie Health Behavioral Health Operations · Full Time · 21 days ago

Charlie Health Behavioral Health Operations

🌎 United States 💵 $80000 - $95000 per year ⭐ 5-10 yrs exp 💼 Sales

Lead a team of 10+ Admissions Coordinators to facilitate high-volume inbound and outbound calls for prospective clients. Manage team performance against KPIs such as admission rates and patient satisfaction while coordinating with executive leadership.

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Continuing Care Coordinator

Charlie Health Behavioral Health Operations · Full Time · 21 days ago

Charlie Health Behavioral Health Operations

🌎 United States 💵 $52500 - $60000 per year ⭐ 2-5 yrs exp 💼 Healthcare

Manage client communication and coordination with referral sources to provide treatment updates and develop comprehensive discharge plans. Collaborate with internal clinical teams and external providers to ensure a seamless transition to aftercare resources.

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Patient/Care Scheduling Specialist

Charlie Health Behavioral Health Operations · Full Time · 21 days ago

Charlie Health Behavioral Health Operations

🌎 United States ⭐ 2-5 yrs exp 💼 Virtual Assistant

The specialist manages patient enrollment, scheduling, and care coordination to ensure a seamless experience for clients in behavioral health treatment. They act as a primary liaison between patients and internal teams like billing and clinical support to resolve barriers to care.

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Specialist, Onboarding Compliance

Charlie Health Behavioral Health Operations · Full Time · a month ago

Charlie Health Behavioral Health Operations

🌎 United States 💵 $53000 - $70000 per year ⭐ 0-2 yrs exp 💼 Legal

Manage the end-to-end lifecycle of clinical personnel files to ensure all regulatory and state requirements are met. Collaborate with recruiting and HR operations to verify credentials, background checks, and training for new hires.

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Care Navigator

Charlie Health Behavioral Health Operations · Full Time · 6 months ago

Charlie Health Behavioral Health Operations

🌎 United States 💵 $45000 - $52500 per year ⭐ 0-2 yrs exp 💼 Others

The Care Navigator will ensure a supportive experience for clients and referral sources while facilitating admissions for at-risk youth. This role involves collaborating with internal teams and documenting client interactions to meet performance metrics.

salesforce english client-experience communication operations onboarding behavioral-health documentation organization partnerships

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