Caribou Financial

Lead the Go-To-Market operations by developing growth plans, managing the sales tech stack, and optimizing operational efficiency. Responsible for capacity planning, workforce management, and leveraging AI to enhance customer experience and reduce costs.

Own and evolve agent-facing tooling and workflows to improve bottom-of-funnel conversion and agent efficiency. Partner with Design and Engineering to implement AI-first automation and data-driven optimizations for Sales and Operations.

Lead a team of data and platform engineers to evolve the company's data infrastructure and ensure high-quality, governed data assets. Collaborate with cross-functional teams to optimize cloud spend, improve infrastructure automation, and deliver a prioritized platform roadmap.