Design, implement, and maintain reliable network infrastructure across cloud and on-premises environments. Collaborate with Platform Engineering, SRE, and Security teams to deliver scalable, secure, and automated network solutions.
Brandwatch
6 Remote Job Openings at Brandwatch
Lead the design, implementation, and improvement of scalable, secure production platforms and infrastructure. Provide technical leadership and mentorship to engineers while participating in a 24x7 on-call rotation to ensure platform reliability.
The Senior Customer Success Manager is responsible for managing and growing a portfolio of accounts by driving product adoption and identifying commercial opportunities. They will act as a trusted advisor to executive sponsors, manage renewals, and facilitate best practice sharing within the customer community.
Design, implement, and maintain reliable, scalable, and secure infrastructure and automation tools to support service delivery. Collaborate with cross-functional teams to drive standardization, operational efficiency, and best practices across cloud platforms.
Manage a high-volume portfolio of Enterprise and Commercial customers using a tech-touch engagement model to drive product adoption and retention. Monitor customer health signals and execute playbooks to mitigate risk and guide customers toward success.
Brandwatch, Customer Success Manager,CX, AMER, Canada
Brandwatch
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Full Time
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a month ago
Brandwatch
Manage a high-volume portfolio of Enterprise and Commercial customers using a tech-touch, one-to-many engagement model. Drive product adoption and retention by monitoring customer health signals and executing structured success playbooks.
