bookingkit GmbH

Act as a product expert to resolve customer inquiries via chat and email while providing actionable guidance. Collaborate with internal teams to relay user feedback and support projects to improve support documentation and workflows.

Produce marketing assets based on customer pain points and optimize lead nurturing workflows within HubSpot. Collaborate with sales teams to align content with the sales cycle and analyze performance metrics to improve conversion rates.

Act as a technical bridge between clients and product teams by solving complex API and widget integration issues. Support the sales process for enterprise clients and help optimize AI-driven support infrastructure.

You will act as a full-stack owner for features, taking accountability from initial discovery through to deployment and maintenance. You will collaborate with product managers and designers to build scalable services while leveraging AI-powered tools to optimize the software development lifecycle.