The Product Requirements Specialist is responsible for transforming undeveloped product cases into build-ready specifications by writing detailed PRDs and managing scope. They will also monitor high-priority cases to ensure development remains on track and proactively resolve any blockers.
Lead the risk and compliance function by developing frameworks and processes to protect client data and ensure regulatory adherence. Collaborate cross-functionally to identify risks, manage security incidents, and oversee third-party audits like SOC 2 and PCI DSS.
Provide technical support to customers via phone and email to resolve software issues and guide them on best practices. Collaborate with internal development teams to document feature requests and test new software updates.
Lead the onboarding and implementation process for new mid-market and enterprise clients to ensure successful adoption of the BIS Safety Software platform. Deliver tailored training sessions, configure client environments, and manage project timelines to drive long-term client success.
Lead the risk and compliance function by building frameworks and processes to protect client data and business operations. Coordinate audits, manage security incidents, and collaborate cross-functionally to mitigate operational and IT risks.
