Bakkt

Lead the global information security posture and serve as the designated officer for regulatory cybersecurity compliance, specifically for NYDFS and SEC requirements. Oversee the security of Agentic AI and Stablecoin settlement infrastructure while transitioning the organization to continuous controls monitoring.

Design and implement a comprehensive Enterprise Risk Management framework and risk taxonomy specifically for digital assets and regulated financial services. Act as an individual contributor managing the entire risk lifecycle, from identifying emerging threats to validating remediation actions and reporting to the Board.

Manage end-to-end customer complaints by investigating root causes and ensuring compliant outcomes. Collaborate with cross-functional teams to drive systemic improvements and prepare regulatory reports for agencies like the CFPB.

Lead the back-office operations, settlement, and strategic vendor management for a U.S. credit card program. Ensure regulatory compliance with Regulation Z and manage critical relationships with sponsor banks, processors, and BPO partners.

Establish and manage the end-to-end credit risk framework and underwriting policies for a new credit card program. Oversee the Loan Origination System, monitor portfolio quality, and ensure strict compliance with financial regulations.