Avesis

Act as the primary link for Medicaid recipients to help them navigate dental benefits and access essential services. Handle 40-60 inbound calls daily, documenting interactions and collaborating with internal teams to resolve complex member issues.

The Account Specialist supports small group dental and vision accounts through proactive client service, renewal coordination, and issue resolution. The role manages day-to-day communication with brokers and clients while identifying retention and upsell opportunities.

Responsible for driving new business growth by selling commercial vision and dental programs to small and mid-group employers. This includes managing distribution partner relationships, delivering competitive proposals, and collaborating with internal teams to ensure smooth client onboarding.

The Regional Sales Manager is responsible for driving new business growth by selling commercial vision and dental programs to small and mid-group employers. This includes managing distribution partner relationships, delivering competitive proposals, and collaborating with internal teams to ensure smooth client onboarding.

The specialist will handle 40-60 inbound calls daily, addressing inquiries of routine to moderate complexity regarding dental benefits for Medicaid recipients, while accurately capturing and updating member information in systems. They must investigate and collaborate with internal teams to ensure issues are resolved, providing compassionate support and expert guidance to members accessing essential dental care services.

The specialist will handle 40-60 inbound calls daily, addressing inquiries of routine to moderate complexity regarding dental benefits for Medicaid recipients and ensuring accurate system data capture. They must investigate and collaborate with internal teams to resolve member issues, ensuring follow-up until a solution is provided.