The specialist will assist users with account access, billing, subscriptions, and technical troubleshooting for digital media products. They are responsible for managing user inquiries and escalating cases when necessary to ensure a smooth customer experience.
The Head of Partnerships will design and execute the partnership strategy to drive demand and scale the company's ecosystem. Responsibilities include managing strategic portfolios, building scalable playbooks, and collaborating with the CEO to increase revenue through new verticals.
Lead consultative conversations with founders to identify complex needs and guide them toward solutions in US incorporation, tax, and fundraising. Manage inbound opportunities while maintaining a strong focus on revenue conversion and client experience.
The Technical Support Lead will ensure fast, empathetic, and effective user interactions while co-leading Anima’s support desk. They will also design automations, create documentation, and build playbooks to scale a high-performing support organization.
