The Training Specialist will develop and organize training materials, SOPs, and onboarding resources to support Operations and Revenue Cycle Management teams. They will collaborate with department leaders to identify workflow gaps and ensure employees are trained on systems, compliance, and operational standards.
The IDR Analyst manages Independent Dispute Resolution case activity, ensuring all documentation is complete and deadlines are met. They also monitor payer disputes, analyze claim history, and collaborate with internal teams to support appropriate reimbursement.
The Revenue Cycle Analyst monitors accounts receivable performance and analyzes payment trends to support the financial health of client practices. They collaborate with internal teams and outsourced partners to resolve billing issues, manage denials, and provide actionable operational insights.
