Provide secretarial, clerical, data-entry, and receptionist support to department staff, including composing correspondence, distributing mail, and processing timesheets. Complete administrative and customer service tasks, and prepare spreadsheets, formulas, and presentations using office software as needed.
Grow and maintain existing business-to-business accounts by selling worksite insurance products and services, while consulting with customers to address their financial needs. Build relationships with customers and association executives, develop customized employee benefit packages, and pursue new account opportunities through annual enrollments and group presentations.
The Senior Account Relations Coordinator builds and maintains relationships with VIP and high-profile employer groups while providing dedicated support and issue resolution. They act as a liaison between clients and internal departments to ensure positive experiences and improved account retention.
