Handle complex multi-channel customer communications and adjudicate disability and medical claims as a subject matter expert. Provide training to team members and resolve escalated customer complaints to ensure a high-quality customer experience.
American Fidelity
11 Remote Job Openings at American Fidelity
AF Customer Advocate Associate Rep (Hybrid/Remote)
American Fidelity
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Full Time
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6 days ago
American Fidelity
Manage multi-channel customer communications to resolve moderately complex inquiries regarding AFA products and services. Ensure high customer loyalty by providing timely resolutions and adhering to department metrics and insurance guidelines.
Responsible for selling worksite insurance products and services to B2B accounts within a defined territory. Focuses on building long-term relationships and developing customized employee benefit packages through consultations and presentations.
Benefit Adjuster III - Leave Services
American Fidelity
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Full Time
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2 months ago
American Fidelity
Evaluates, processes, manages, and audits complex claims such as Cancer claims and Short Term Disability claims. Communicates with internal and external customers to provide assistance and ensure high standards of customer service.
The Outside Sales Representative is responsible for selling insurance products to K-12 public schools and maintaining existing business accounts. They will build relationships with customers and develop customized employee benefits packages.
The primary responsibilities include growing and maintaining existing business accounts through one-on-one sales of worksite insurance products. The role also involves consulting with customers to provide value and develop customized employee benefit packages.
The Account Manager is responsible for selling insurance products to K-12 public schools and maintaining existing business relationships. They will develop customized employee benefits packages and consult with customers to meet their financial needs.
This role involves coordinating account services within American Fidelity, which specializes in providing financial security and benefits administration for customers in the education, public sector, automotive, and healthcare industries. The coordinator will contribute to making things easier for customers by supporting the delivery of life, health, and annuity services.
The Sales Representative is responsible for marketing insurance products and providing client customer service to the educational community within a defined sales territory. This involves growing existing K-12 school accounts through one-on-one sales of worksite insurance products and building strong relationships with school districts and teaching associations.
The Senior Account Relations Coordinator (SARC) is responsible for building and maintaining relationships with VIP employer groups and providing dedicated support. The SARC acts as a liaison between employer groups and internal departments to ensure a positive experience and improve account retention.
The Senior Account Relations Coordinator is responsible for building and maintaining relationships with VIP employer groups and providing dedicated support. They act as a liaison between employer groups and internal departments to ensure a positive customer experience.
