The Clinical Training Specialist Lead manages onboarding and training for clinical staff across various service lines while designing engaging, compliant educational content. They also collaborate with leadership to evaluate training effectiveness and ensure clinical workflows align with CMS standards and patient care goals.
Lead and manage onboarding training for clinical staff while designing scalable content for various care programs and service lines. Collaborate with leadership to evaluate training effectiveness, maintain SOPs, and ensure compliance with CMS guidelines and clinical protocols.
This role splits time between executing direct patient enrollment calls and providing training and mentorship to the enrollment team. The specialist is responsible for obtaining consents, modeling best practices, and supporting onboarding activities.
Lead operational scalability, workflow standardization, and systems implementation to support high-quality patient care operations. Partner with cross-functional teams to manage UAT, SOP governance, and the deployment of operational infrastructure and tools.
Lead strategic marketing initiatives to increase brand awareness and generate qualified leads within the Virtual Care Management market. Develop high-quality sales collateral and manage multi-channel campaigns to support revenue growth and sales pipeline development.
Lead revenue growth and expand market share by developing strategic partnerships with national and regional healthcare accounts. Oversee the Inside Sales team to ensure consistent lead generation and maintain accurate CRM data for forecasting.
