The Patient Access & Eligibility Specialist manages patient intake, verifies insurance coverage, and confirms eligibility for virtual care programs. They also handle incoming patient calls, document communications in EMR systems, and support the enrollment pipeline.
This role splits time between executing direct patient enrollment calls and providing training and mentorship to the enrollment team. The specialist is responsible for obtaining consents, modeling best practices, and supporting onboarding activities.
Lead strategic marketing initiatives to increase brand awareness and generate qualified leads within the Virtual Care Management market. Develop high-quality sales collateral and manage multi-channel campaigns to support revenue growth and sales pipeline development.