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Akina Pharmacy

Remote Job Openings at Akina Pharmacy (2)

Digital Customer Service Representative (DCSR)

United States $18 - $22 per hour 0-2 yrs exp Support

The Digital Customer Service Representative manages high volumes of customer inquiries across digital channels including live chat, email, and online reviews. They are also responsible for refining AI chatbot responses and maintaining knowledge bases to improve automation and service quality.

Customer Service Representative

United States $17 - $22 per year 0-2 yrs exp Support

The CSR manages high-volume inbound and outbound communications to support patients and providers with order confirmations and issue resolution. They are responsible for documenting patient demographics and maintaining efficient order workflows to ensure high patient satisfaction.