The Travel Consultant is responsible for managing corporate and government travel arrangements, including booking flights, hotels, and car rentals via GDS systems. They must provide excellent customer service, resolve traveler issues, and ensure compliance with government travel regulations and company policies.
The Travel Agent is responsible for managing all aspects of trip bookings, including airline, hotel, and tour reservations for luxury corporate accounts. They must provide excellent customer service, maintain accurate documentation in the CRM, and meet specific performance KPIs.
The Travel Consultant is responsible for managing all aspects of corporate and complex international travel, including booking flights, hotels, and transportation via GDS. They must provide excellent customer service, resolve traveler issues, and maintain accurate account knowledge while meeting productivity KPIs.
