The Travel Consultant Team Lead manages a group of accounts, providing subject matter expertise and support to agents while ensuring service level agreements are met. They handle complex travel bookings, resolve customer issues, and assist management with training and process improvements.
The VIP Travel Consultant manages all aspects of travel for VIP clients, including booking complex domestic and international itineraries via GDS systems. They are responsible for providing high-touch customer service, resolving travel issues, and ensuring compliance with corporate and federal travel policies.
The Travel Consultant manages all aspects of corporate and complex international travel, including booking flights, hotels, and transportation via GDS. They are responsible for providing excellent customer service, resolving traveler issues, and ensuring compliance with company and federal travel policies.
The Travel Consultant is responsible for managing corporate and government travel arrangements, including booking flights, hotels, and car rentals via GDS systems. They must provide excellent customer service while adhering to strict government contract requirements and company KPIs.
