Manage inbound and outbound calls to address customer inquiries while maintaining accurate records and providing product information. Collaborate with team members to resolve issues and enhance overall customer satisfaction.
Manage inbound and outbound calls to address customer inquiries and provide accurate information regarding insurance products. Perform data entry tasks, analyze customer feedback, and collaborate with team members to enhance overall satisfaction.
You will contact exclusive new client leads who have expressed interest in products and services, educate them on their options, and assist them in applying for appropriate coverages. The role involves no cold calling and focuses on converting leads into satisfied policyholders.
