Acclaimed BPO Solutions, Inc.

The role involves leading teleconference case discussions, accurately documenting decisions through note-taking, and creating high-level systematic summaries for each case reviewed. Responsibilities also include performing intensive case reviews, managing medical record PDFs via OCR and bookmarking, monitoring event calendars, and preparing Affidavits of Merit when required.

Prepare financial reports and account reconciliation reports, ensuring maintenance of ledgers and timely tax document preparation. Manage accounts payable and receivable activities while maintaining financial records according to company policies.

The Outbound CSR will make outbound calls to verify user information and prevent fraud. They will analyze user data for suspicious activity and collaborate with internal teams on fraud prevention strategies.