Establish strong customer relationships by understanding their global audience strategy and localization requirements, tailoring products like translation and dubbing to drive measurable value. Responsibilities also include onboarding customers, providing proactive support, managing content requests across locales, and advocating for customer needs internally.
The Account Director will be responsible for finding and winning new business, as well as expanding existing business within major Media and Entertainment customer accounts for video accessibility solutions. This involves managing customer relationships and collaborating with Customer Success Managers to ensure account growth and support.