Lead the seller win-back strategy by re-engaging churned accounts through high-volume outbound phone and email outreach. Diagnose root causes of departure and deliver tailored value propositions to restore seller partnerships on the platform.
1stdibs.com
5 Remote Job Openings at 1stdibs.com
The Data Analyst will identify global business trends and design scalable self-serve dashboards to empower decision-making. They will also lead data collection streamlining and collaborate on A/B tests to optimize user experience.
The role involves producing high-performing static and short-form video ads for paid media channels while creating engaging organic social content. You will establish a creative testing roadmap and iterate on assets based on performance metrics like Hook Rate and CTR.
Provide high-quality customer and technical support via phone, email, and chat to consumers, Trade clients, and dealers. Collaborate with internal teams like Sales, Logistics, and Finance to ensure a seamless purchasing experience.
The Director of Jewelry Category Management will define and execute the long-term growth strategy for the jewelry vertical while curating the marketplace through dealer partnerships. They will also analyze marketplace KPIs to optimize performance and lead cross-functional teams to enhance the jewelry-buying journey.