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AI Summary
Manage and maintain the Zenoti platform, including POS, CRM, and scheduling configurations. Provide technical support, handle user onboarding, and generate data reports for internal teams and clients.
About the Company
We are a fast-growing startup offering a no-code AI workflow platform designed for commercial real estate professionals — including brokers, landlords, and retail operators.
Our platform helps teams simplify and automate routine, time-intensive tasks, reducing manual work and accelerating deal cycles.
Key platform capabilities include:
- Building custom AI workflows without coding
- Automating site analysis and location research
- Keeping deal pipelines updated automatically
- Triggering outreach and follow-ups based on workflow results
- Integrating conversational AI with visual workflow builders for seamless, 24/7 automation
Key Responsibilities
- Manage and maintain the Zenoti platform (POS, CRM, scheduling, inventory)
- Configure system settings, user roles, and workflows
- Handle onboarding and implementation for new locations or users
- Troubleshoot system issues (bookings, payments, reports, etc.)
- Provide technical support to internal teams and clients
- Assist with system integrations (e.g., payment gateways, marketing tools)
- Generate reports and ensure data accuracy
- Train staff on proper system usage
Requirements
- Proven experience working with Zenoti (required)
- Background in IT support, system administration, or SaaS platforms
- Strong troubleshooting and problem-solving skills
- Experience with system configuration and user management
- Familiarity with POS or CRM systems
- Good English communication skills (written and verbal)
- Ability to work independently and manage multiple tasks
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