Workforce Communications & Engagement Manager

Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do. We are seeking a Workforce Communications & Engagement Manager to join our team.

This is a remote position with occasional travel required.

Position is available for candidates residing in PA, DE, MD, VA, and OH. 

Position Details:

The Workforce Communications & Engagement Manager is responsible for leading the Office of Workforce Enablement’s workforce communications strategy to inform, engage, and enable employees across the enterprise.

Reporting to the Senior Executive Director, Transformation and Workforce Enablement, this role transforms organizational priorities into clear, compelling communications that help employees understand the organization's direction, connect to its mission and culture, and confidently navigate new ways of working.

Serving as the operational leader for enterprise workforce communications, this position oversees the planning and execution of workforce communications, producing high-quality content, managing communication operations, and ensuring consistent, timely messaging across the organization. Communications within the Office of Workforce Enablement are a strategic capability that strengthens culture, builds organizational alignment, improves workforce readiness, and supports successful adoption of enterprise initiatives.

Responsibilities:

• Lead the planning, development, and execution of enterprise workforce communications that support organizational priorities, workforce initiatives, and organizational change.
• Translate complex business priorities, initiatives, and changes into clear, meaningful, and actionable communications for employees and leaders across the organization.
• Develop communication strategies and integrated plans that build awareness, strengthen understanding, support workforce readiness, and help employees confidently adopt new processes, programs, and ways of working.
• Write, edit, and produce high-quality content across multiple channels, including employee emails, intranet content, executive messages, presentations, newsletters, toolkits, videos, and digital communications.
• Serve as a lead writer and editor for enterprise workforce communications, ensuring messaging is accurate, accessible, engaging, and consistent with organizational mission, values, culture, and strategic direction.
• Partner with executive and senior leaders to develop organization-wide communications, presentations, talking points, and messaging that help leaders communicate priorities authentically and effectively.
• Collaborate across the Office of Workforce Enablement and with enterprise partners to align communications with change enablement, learning, leadership development, culture, and other organizational initiatives.
• Develop communication campaigns and storytelling that strengthen organizational culture, increase employee engagement, highlight employee and organizational achievements, and connect employees to Merakey's mission and future direction.
• Manage the enterprise workforce communications calendar, coordinating priorities, timelines, approvals, and publishing activities to ensure communications are timely, coordinated, and appropriately sequenced.
• Establish and maintain editorial standards, messaging frameworks, templates, communication resources, and a central repository that support consistent and professional workforce communications.
• Manage multiple communication initiatives and requests simultaneously, balancing enterprise priorities while maintaining quality, responsiveness, and attention to detail.
• Identify opportunities to improve communication practices, channels, workflows, and employee reach, recommending creative approaches that strengthen engagement and communication effectiveness.
• Evaluate communication effectiveness and use employee feedback, engagement data, and other insights to continuously improve workforce communication strategies and approaches.

Benefits

Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including:

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
• Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
• DailyPay -- access your pay when you need it!
• On the Goga well-being platform, featuring self-care tools and resources.
• Access Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Access to Pryor Online Learning for free online personal development classes.

Learn more about our full benefits package - https://www.merakey.org/careers/benefits

About Merakey

Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse.

Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!

Education

Bachelor's degree in Communications, Journalism, Public Relations, English, Marketing, or a related field required.

Experience

• Five to eight years of progressive experience in internal communications, employee communications, corporate communications, or a related field.
• Demonstrated experience writing for executive leaders and diverse employee audiences.
• Experience developing enterprise communication strategies and managing communication plans.
• Experience managing multiple projects, priorities, and deadlines in a fast-paced environment.

Knowledge, Skills & Abilities:

• Outstanding writing, editing, and proofreading skills.
• Ability to translate complex topics into clear, concise, and engaging communications.
• Strong storytelling skills that connect employees to organizational purpose and strategy.
• Ability to tailor messaging for different audiences and communication channels.