WordPress Site Builder & Content Writer

This is a remote position.

About the Role

We are looking for a versatile WordPress Site Builder & Content Writer who can own both our external web presence and our internal knowledge base. This person will work closely with our operations, sales, and leadership teams — attending internal meetings, interviewing subject-matter experts, and turning raw information into polished content for two distinct audiences: our customers and carriers on one side, and our internal team on the other.

This is a role for someone who is equally comfortable building and maintaining a WordPress website as they are writing a process guide or drafting a blog post. If you enjoy learning new industries, asking good questions, and organizing information clearly, this role was built for you.

Your responsibilities

WordPress Website Management

• Build, maintain, and update the ARS Logistics WordPress website, including pages, blog posts, landing pages, and any customer- or carrier-facing resources.
  
• Ensure the site is organized, easy to navigate, up to date, and optimized for search engines (SEO).
  
• Coordinate with leadership and the IT Administrator on any design or structural changes needed.
  

External Content Writing

• Write informative, well-researched blog articles and web content covering topics relevant to freight, shipping, and logistics — written for customers, carriers, and industry readers.
  
• Publish content directly to WordPress and manage the content calendar.
  
• Ensure all external content reflects the ARS Logistics brand voice: clear, professional, and approachable.
  

Internal Documentation

• Develop and maintain Standard Operating Procedures (SOPs), process guides, onboarding documents, and training materials for internal teams.
  
• Work with department leads and team members to capture how things are done and document them in a clear, reusable format.
  
• Organize and maintain a central internal knowledge base so team members can find what they need quickly.
  

Research & Information Gathering

• Attend internal team meetings (as appropriate) to stay informed on company operations, updates, and priorities.
  
• Conduct 1–2 structured interviews per week with internal subject-matter experts (SMEs) to gather accurate information for content and documentation.
  
• Independently research logistics industry topics as needed to support content creation.
  

Important Notes

• This role involves access to internal company processes and operational information. A Non-Disclosure Agreement (NDA) and data-handling clause may be required prior to start.
  
• Meeting attendance and tool access will be confirmed during onboarding based on role scope and leadership approval.
  
• Compensation is offered in PHP on an every 2-week basis. Rate is negotiable within the stated range based on demonstrated experience.
  

Requirements

Required Skills & Experience

• Proven experience writing clear, structured content in English — articles, guides, SOPs, or similar.
  
• Hands-on experience building or managing WordPress websites (pages, posts, plugins, basic SEO).
  
• Strong ability to interview non-writers and extract usable, accurate information.
  
• Ability to write in two distinct styles: engaging and informative (external) and precise and procedural (internal).
  
• Self-directed and organized — able to manage your own deadlines and content pipeline with minimal hand-holding.
  
• Comfortable working fully remotely and communicating asynchronously across time zones.
  

Nice to Have

• Familiarity with freight, logistics, trucking, or supply chain — or a demonstrated ability to learn a technical industry quickly.
  
• Experience with SEO tools (e.g., Yoast, Google Search Console, Ahrefs, or similar).
  
• Experience with documentation platforms (e.g., Notion, Confluence, or Google Docs).
  
• Basic graphic design or image editing skills for web content (e.g., Canva).
  
• Experience working with remote or US-based companies.