Web Application Systems Analyst II - Computing and Technology Services

Salary:               Commensurate with experience
Benefits:           The University offers generous benefits including paid time off (holidays, holy days and vacation), employer matching contributions to the retirement plan, and tuition benefits for employees and their eligible dependents. Learn more and explore benefits at www.duq.edu/benefits
Location:                    Computing and Technology Services
Position Status:         Full-time (35 hours per week)                                            
Hours:                         Varied
Position Number:     435707/ 10-1148               
FLSA Status:               Exempt
   
POSITION SUMMARY:

Duquesne University's Computing and Technology Services (CTS) department is looking for a driven Web Application Systems Analyst who is passionate about modern web technology and eager to make a meaningful impact in higher education. As a member of our Web Services team, you'll partner with colleagues from across the University to help power Duquesne's digital transformation — supporting critical services like the University portal and mobile app, content management system, and innovative custom web applications that solve unique and complex challenges for our campus community.

This hands‑on technical role involves both operational support and project‑based development. You will configure, maintain, and optimize web‑based systems; monitor performance and security; review vendor releases; and support in‑house applications. You’ll also work closely with stakeholders to gather requirements, translate them into functional specifications, and deliver secure, scalable web solutions through all phases of the application lifecycle.  

The successful candidate will be a motivated self-starter that approaches work with a sense of urgency, drive, and passion to solve problems.  After successful completion of the on-campus onboarding training period, candidates may choose a remote or on‑campus work arrangement to best fit their needs. The candidate in this position should expect to come to campus a minimum of two times per year and as operational needs require.

Duties and Responsibilities:

Manage and optimize web applications, including configuration, performance monitoring, testing, deployments, upgrades, and UI customization for the University portal, mobile app, and other web solutions.

Participate in web application projects to gather end user requirements and assist in formulating solutions that best achieve desired technical and business needs.

Build and enhance custom web applications and integrations using low‑code/no‑code tools, iPaaS platforms, and object‑oriented programming when needed, ensuring secure SSO/SAML connectivity.

Perform quality assurance to ensure browser compatibility, responsiveness, performance, and compliance with Section 508/ADA accessibility standards. 

Troubleshoot system issues and work with team members or vendors to resolve bugs and performance problems.

Assist in implementation of security and data protection settings, enforcing security procedures and helping to identify and investigate security risks.

Support data collection and create performance metrics to identify opportunities for system and web application improvement. 

Produce technical documentation such as use cases, data flow diagrams, and architecture diagrams.

Qualifications:

Minimum qualifications:

Bachelor’s degree in Computer Science, IT, or related field from an accredited educational institution.

Minimum 3 years of web site and/or application development and web application technical administration.

Alternatively the successful candidate will possess any equivalent combination or training and experience which provides the knowledge, skills and abilities required to perform the essential job functions.  This includes, but is not limited to, the following:

Strong analytical, problem solving, and organizational skills with attention to detail.

Experience or knowledge with HTML, CSS, Javascript, React and responsive & modern UX design knowledge and abilities.

Familiar with JAVA and/or other object-oriented programming languages.

Experience building solutions with low‑code/no‑code development tools.

Knowledge of the Software Development Lifecycle (system design, development, testing, release and maintenance), including requirements solicitation

Basic understanding of data-driven applications; familiarity with querying Active Directory and databases (Oracle or similar) preferred

Experience using and consuming RESTful APIs.

Experience with using AI/LLMs to enhance productivity.

Comfortable with Linux server administration via command line.

Strong written and verbal communication skills.

Ability to initiate and follow through with work responsibilities and to meet deadlines.

Familiarity with version control (Git) a plus.

Foundational understanding of SSL, DNS, and networking principles - including ports, hosts, and redirects – preferred.

Some mobile app development experience is a plus
Sensitivity to the need of each individual to be treated with dignity and respect as it relates to the Mission of the University specifically.

Ability and willingness to contribute actively to the mission and to respect the Spiritan Catholic identity of Duquesne University.  The mission is implemented through a commitment to academic excellence, a spirit of service, moral and spiritual values, sensitivity to world concerns and an ecumenical campus community.

APPLICATION INSTRUCTIONS:
Applicants are asked to submit a cover letter, resume, and contact information for three professional references.
Duquesne University was founded in 1878 by its sponsoring religious community, the Congregation of the Holy Spirit.  Duquesne University is Catholic in mission and ecumenical in spirit.  Motivated by its Catholic identity, Duquesne values equality of opportunity both as an educational institution and as an employer.