VP, Enterprise Claims Initiatives

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

Job Summary

The VP, Enterprise Claims Initiatives, reporting directly to the Chief Claims Officer, acts as a strategic advisor and project management leader within the claims function. This role blends operational oversight with organizational responsibilities, driving transformation, stakeholder engagement, and continuous improvement across claims operations.

This position reports directly to the Chief Claims Officer. The VP works closely with department heads, project stakeholders, and external partners to ensure successful outcomes and drive positive change across the claims function.

Key Responsibilities

• Advise senior leadership and project stakeholders on best practices, process improvements, and innovation within claims management.
• Lead and facilitate cross-functional project teams, establishing project timelines and frameworks, and ensuring deliverables are met efficiently and cost-effectively.
• Engage with internal and external stakeholders to gather insights, build consensus, and ensure alignment on claims initiatives.
• Analyze claims data, identify opportunities for optimization and change management, and create actionable recommendations for sustained improvements.
• Provide coaching, guidance, and mentorship to managers and staff involved in claims projects, fostering a collaborative and growth-oriented environment.
• Prepare and deliver detailed project progress reports, strategic recommendations, and outcome analyses to executive leadership.

Qualifications

• Bachelor’s degree in business, insurance, or related field; advanced degree or relevant certifications preferred.
• Minimum of 2-4 years of claims, project  management or consulting experience.
• Advanced proficiency with PowerPoint, Excel, Visio, and other current project management platforms and tools.
• Proven expertise in project management, consulting methodologies, and change management.
• Exceptional communication, analytical, and interpersonal skills, with the ability to influence and advise at all organizational levels.
• Proficiency with claims systems, project management, and collaboration tools.

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For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.

$166,000 - 230,000/year

• Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.

• Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.

   

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