Virtual Medical Receptionist for a Health Clinic in Australia (Home Based Part Time)
Please mention DailyRemote when applying
AI Summary
Manage incoming calls, patient enquiries, and appointment scheduling including bookings and cancellations. Maintain accurate patient records and transfer data between HotDoc and Best Practice software.
• Answer incoming calls and respond to patient enquiries professionally.
• Appointment bookings, cancellations, and rescheduling requests.
• Conduct appointment reminder calls and advise patients of cancellation policies.
• Monitor voicemail messages and action patient requests promptly.
• Transfer new patient information from HotDoc into Best Practice.
• Maintain accurate patient records, notes, and daily administrative updates.
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