Vehicle Listing & Verification Specialist

 Posted 15 hours ago
     
⭐ 0-2 years experience
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AI Summary

Review and verify seller-submitted vehicle documents, photos, and details to ensure listing quality. Communicate with U.S.-based sellers via phone and text to resolve discrepancies and collect missing information.

Launch Your Next Successful Chapter with Veta Virtual!

πŸ’Έ Competitive Salary in USD | 🌍 100% Remote | πŸš— Online Vehicle Marketplace | πŸ” Detail & Verification Role

Veta Virtual is hiring a Vehicle Listing & Verification Specialist for one of our high-growth clients in the online automotive marketplace industry β€” a Series A-funded C2B car auction platform headquartered in Irvine, CA. This is a detail-driven, communication-focused role built for someone who takes accuracy seriously, is confident on the phone, and thrives reviewing and verifying information with precision and speed. If you have a sharp eye for detail, professional English fluency, and enjoy being a key quality checkpoint in a fast-moving operation β€” this role was made for you.

πŸ”‘ Your Role:

As a Vehicle Listing & Verification Specialist, you will be responsible for reviewing and verifying seller-submitted vehicle information before listings move forward in the auction pipeline β€” working directly inside the company's proprietary CRM and communicating with U.S.-based sellers by phone and text to confirm details, collect missing information, and ensure every listing meets quality standards. Your day-to-day will involve:

  • Reviewing seller-submitted documents β€” including vehicle titles and registration records β€” for authenticity, completeness, and accuracy before a listing advances in the pipeline.
  • Evaluating vehicle condition photos for quality, accuracy, and completeness β€” flagging submissions that do not meet listing standards and requesting corrected materials from sellers.
  • Verifying vehicle trim levels and mileage against submitted information β€” identifying discrepancies and resolving them with speed and precision.
  • Confirming seller intent and willingness to sell β€” ensuring every listing that moves forward represents a genuine, committed seller ready to proceed.
  • Contacting sellers directly by phone and text message to clarify details, request missing information, and guide them through any corrections needed β€” serving as a professional and approachable first point of contact.
  • Flagging discrepancies, incomplete submissions, and quality issues to the Listing Team β€” with clear, well-documented notes so the team can act quickly and accurately.
  • Maintaining accurate, up-to-date records within the company's CRM system β€” ensuring every seller interaction and review outcome is properly logged.
  • Meeting daily and weekly review quotas and turnaround time targets β€” consistently delivering quality output at the pace the operation requires.

βœ… What You'll Need:

  • Near-native English fluency β€” both written and spoken β€” is a firm requirement for this role. You will be communicating with U.S.-based sellers on every shift and your English must be clear, professional, and natural at all times.
  • Confidence making outbound phone calls and sending text messages to customers β€” you are comfortable initiating contact, asking clarifying questions, and keeping conversations on track.
  • Exceptional attention to detail β€” you catch discrepancies others miss, take accuracy seriously, and never cut corners on verification.
  • Reliable, full-time availability during U.S. business hours β€” this role operates on U.S. time and consistent availability is non-negotiable.
  • Comfort learning and working within CRM or proprietary software systems β€” you pick up new platforms quickly and navigate them efficiently under volume.
  • Ability to meet daily and weekly review quotas while maintaining consistent quality β€” you manage your time well and deliver without sacrificing accuracy for speed.
  • Bonus: experience in the automotive or auto industry β€” familiarity with vehicle trim levels, titles, registration documents, and condition assessment is a strong plus.
  • Bonus: prior experience as a VA, remote reviewer, or QA-type role β€” you understand the discipline and accountability that remote quality work requires.
  • Bonus: experience with document verification or KYC-style review processes.
  • To be considered for this role, you must be currently based in Latin America (LATAM) or Europe.

πŸ’Ό What We Offer:

  • πŸ’Έ Competitive salary in USD β€” paid consistently every month, no matter where you are.
  • 🌴 10 paid vacation days per year plus all U.S. federal holidays.
  • πŸ’» 100% remote β€” work from anywhere in LATAM or Europe with a professional home setup.
  • πŸš— A fast-paced, high-growth environment inside a well-funded online vehicle marketplace β€” where your verification work directly protects the quality and integrity of every listing on the platform.
  • 🀝 A collaborative, supportive culture through Veta Virtual and our client β€” where your precision, reliability, and communication skills are valued from day one.

Ready to Apply?

If you are ready to bring your attention to detail and professional communication skills to a fast-growing automotive marketplace β€” apply now and launch your next chapter with Veta Virtual!

Once you apply, you will be invited to complete a short 2-minute video question as part of our screening process. Please note that shortlisted candidates will also complete a brief live call to assess spoken English fluency before advancing. We can't wait to meet you!

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