V108 - Virtual Case Manager

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.

As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!

Job Description:

This role offers an opportunity to play a meaningful part in supporting clients through the pre-litigation phase of personal injury matters while working closely with a collaborative legal team at Job Duck. As a Virtual Case Manager, you will be responsible for organizing and advancing case files, maintaining consistent client communication, and ensuring critical documentation is collected and tracked accurately.

Your daily work will have a direct impact on client experience by helping cases move forward efficiently and compassionately. This position is ideal for someone who thrives in a fast-paced environment, values trust and responsiveness, and takes pride in managing details with care. If you are organized, proactive, and motivated by making a difference behind the scenes, this role provides a rewarding path to apply your skills remotely.

• Compensation Range: 1,220 USD - 1,320 USD per month

Schedule: 9:00 AM to 6:00 PM  EST

Responsibilities include, but are not limited to:

• Facilitate the efficient movement of clients through each stage of the pre-litigation process.

• Serve as a primary point of contact for clients, providing updates and responding to inquiries professionally.

• Collect, organize, and maintain case-related documents and records.

• Manage pre-litigation files

• Coordinate, monitor, and track the collection of medical records and supporting documentation.

Requirements:

• Highly organized and detail-oriented
• Strong time management and prioritization skills
• Proactive and self-motivated work style
• Clear and professional written and verbal communication
• Ability to manage multiple cases simultaneously
• Comfortable handling regular inbound and outbound client calls
• Strong sense of accountability and work ethic
• Willingness to ask questions and seek clarity
• Alignment with core values of trust, compassion, and responsive communication

Work Shift:

Languages:

Ready to dive in? Apply now and make sure to follow all the instructions! 

Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.

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