V105- Family Law | Legal Operations Assistant

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Job Description:

Responsibilities include, but are not limited to:

• Provide status updates to clients regarding their cases.

• Electronically file uncontested pleadings through Odyssey File and Serve.

• Draft legal pleadings and documents using approved templates.

• Maintain and update lead tracking spreadsheets and reporting records.

• Follow up with post consultation leads to encourage client conversion.

• Send retainer agreements following consultations through Lawcus.

• Return client calls and text messages promptly during business hours.

• Answer incoming calls through Google Voice in a timely and professional manner

• Organize, maintain, and update client files, pleadings, and court notices.

• Obtain client signatures through Dropbox Sign and Lawcus workflows.

• Enter and verify client, opposing party, and opposing counsel information accurately within Lawcus.

• Ensure smooth case flow and onboarding once a lead becomes a client.

• Follow up with prospective clients to schedule consultations.

• Add and maintain new leads within Lawcus CRM.

• Ensure accuracy, completeness, and compliance across case records and documentation.

Requirements:

Additional Job Description

• Position: Legal Assistant

• Schedule: Monday through Friday, 8:30 AM to 5:30 PM EST

• Time Zone Requirement: Eastern Standard Time (EST), US.

Software & Tools:

    ◦ Lawcus CRM

    ◦ Google Voice

    ◦ Google Drive

    ◦ Microsoft Word

    ◦ PDF software/tools

    ◦ Dropbox and Dropbox Sign

    ◦ Odyssey File and Serve

Required Skills:

• Minimum of 1 year of experience as a legal assistant, or in a legal support role and/or related Bachelor's degree in legal studies.

• Ability to manage multiple priorities, meet deadlines, and maintain organized records.

• Excellent verbal and written English communication skills.

• Strong client service mindset with excellent follow-up and communication skills

• Strong organization and time management abilities.

• Exceptional attention to detail and accuracy.

• Professional client relationship management skills.

• Ability to prioritize tasks and manage deadlines effectively.

• Experience in maintaining legal records and case documentation.

• Strong administrative and data entry skills.

• Tech-savvy and comfortable learning new software platforms.

• Ability to work independently while following established processes.

• Responsive, dependable, and client-focused approach to work.

• Professional discretion and confidentiality.

• Legal document drafting experience preferred.

Work Shift:

Languages:

Ready to dive in? Apply now and make sure to follow all the instructions! 

Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.

Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.