Trust and Safety Lead

🤝 Engagement: Consultancy fixed duration (approx. 25 hours/month)

🚀Work with Social Element! 🌟

For over two decades, Social Element has helped leading brands worldwide build safe, authentic online communities. Brand and user protection is the backbone of the work we deliver to our clients. As the digital landscape continues to evolve – with new platforms, regulations, and risks – we’re looking to work with an outstanding Trust & Safety Lead to lead our mission to set the standard in online safety and brand protection.

👊 What We are Looking for

You’ll act as an external strategic advisor on trust & safety, driving forward both our strategic vision and our external reputation. You’ll guide how we – and our clients – respond to the biggest digital safety challenges of 2026.

• How does “safe” evolve as AI, misinformation, and evolving online cultures present new risks?

• How can brands stay ahead of legislation—and turn compliance into genuine trust?

• What is the future of online moderation and community care?

If these are the conversations you lead every day, we want to meet you.

📅 Scope of Engagement

👥 Represent & Influence

• Represent Social Element at conferences, working groups, and forums: build relationships with regulators, platforms, and industry leaders.

• Share thought leadership through talks, whitepapers, articles, or research - amplifying our perspective and impact.

• Develop and propose event calendars and speaking opportunities, representing Social Element at the forefront of the safety conversation.

🚦 Lead Practice & Process

• Review, advise, and evolve our moderation and digital risk processes.

• Develop frameworks, playbooks and best-practice materials for both clients and internal teams.

• Advise our leadership and Head of Wellbeing to promote safety and resilience internally.