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The Trip Organization Specialist is responsible for managing trip details, client preferences, and itineraries while coordinating reservations and research. They must maintain accurate records and communicate effectively with clients to ensure all travel plans are executed smoothly.
We are looking for a Trip Organization Specialist to help clients keep the details of their upcoming trips organized and on track. This is a remote position for someone who is organized, communicative, and comfortable making sure the little things don't get overlooked.
You'll help organize trip information, research options, coordinate reservations, and keep itineraries updated as plans come together. You may be working on several trips at once, so staying organized and being comfortable managing different requests is an important part of the role.
What You'll Do
Organize trip details, client preferences, reservations, and itineraries
Research accommodations, transportation, activities, and destination options
Assist with coordinating booking details and confirmations
Keep client information and trip records accurate and current
Communicate with clients to gather information and answer questions
Follow up on outstanding details, updates, and reservation changes
Use online tools and established systems to manage planning tasks
Help make sure clients have the information they need before departure
Stay organized when managing multiple trips and deadlines
What We're Looking For
Strong organizational and time-management skills
Good communication and attention to detail
Comfortable using email, online platforms, and basic computer tools
Able to work independently and stay productive in a remote setting
Dependable, professional, and customer-focused
Comfortable learning new systems and processes
Previous travel experience is not required — training is provided
Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM
What We Provide
Fully remote work environment
Flexible scheduling
Training and step-by-step guidance
Ongoing support and resources
Established tools and systems to help you succeed
Opportunity to develop skills in organization, planning, and client support
Technical Requirements
Laptop or desktop computer
Reliable broadband internet connection
Smartphone for communication and updates
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