Travel Coordination Specialist

Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Role Summary

We are seeking organized, proactive individuals to join our remote team as Travel Coordination Specialist. This role involves helping clients manage the different components of their vacations, from researching available services to ensuring important reservation details are properly organized.

You may coordinate arrangements for cruises, resort stays, all-inclusive vacations, family trips, romantic escapes, group travel, tours, activities, and international experiences.

No previous travel industry experience is necessary. Training and ongoing educational resources are provided.

What You'll Do

• Communicate with clients to understand their trip requirements and priorities
• Research accommodations, cruises, transportation, activities, tours, and other vacation services
• Identify options that align with requested dates, interests, and budgets
• Assist clients with reviewing and selecting appropriate arrangements
• Coordinate chosen services through approved supplier systems
• Organize reservation confirmations and essential trip information
• Verify traveler details, dates, and services before finalizing arrangements
• Keep track of deposits, final payments, and other important deadlines
• Follow up on pending client decisions and required information
• Provide updates as vacation arrangements progress
• Assist with routine changes, questions, and special requests
• Maintain accurate and organized records for each client
• Stay current on supplier offerings, destination information, and available vacation products

What We're Looking For

• Excellent organization and time-management skills
• Strong written and verbal communication
• Customer-focused and comfortable assisting clients
• Detail-oriented when reviewing important information
• Able to research and compare multiple options efficiently
• Capable of managing several requests and deadlines
• Comfortable working independently in a remote environment
• Basic computer, email, and internet skills
• Willingness to learn supplier technology and reservation platforms
• Reliable internet access and compatible device
• Must be at least 18 years of age
• Must reside in the United States, United Kingdom, Spain, Australia, Mexico, or another qualifying region

Training & Position Highlights

• Fully remote opportunity
• Flexible part-time or full-time scheduling
• Training provided for beginners
• Reservation and coordination training
• Supplier platform education
• Destination and vacation product learning
• Professional certification opportunities
• Access to established supplier and planning resources
• Travel-related discounts and industry benefits where applicable
• Continued education and professional development
• Virtual team resources and support