Training Specialist Sr

For roles that are 100% remote or hybrid, you must have access to a reliable high-speed internet connection to support daily job responsibilities. A minimum bandwidth of 50 Mbps download and 5 Mbps upload is required. Those fully remote associates residing in states where service is required by contract, law, or regulation will be allowed to submit for reimbursement.

Your career starts now. We’re looking for the next generation of health care leaders.

At AmeriHealth Caritas, we’re passionate about helping people get care, stay well and build healthy communities. As one of the nation's leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together we can build healthier communities. If you want to make a difference, we’d like to hear from you.

Headquartered in Newtown Square, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services.

Discover more about us at www.amerihealthcaritas.com.

Role Overview:

The Senior Training Specialist is responsible for effectively facilitating training and development activities to all levels of the organization, within Provider Network Management; demonstrating knowledge of adult learning principles and adjusting teaching style to meet the needs of virtual students. The Senior Training Specialist applies formal instructional design methods, including ADDIE, to analyze, design, develop, implement, and measure the effectiveness of training and development programs. This role implements complex and specialized learning strategies to improve organizational performance, supports the continuous refinement of existing programs, and designs and develops training across multiple modalities, including ILT/VILT, blended learning, and eLearning. The position creates professional-level performance support programs and materials that incorporate innovative learning methods and best practices in adult learning theory, while partnering with department Instructional Designers, Training Consultant, LMS technologists, business partners, and leadership to bring enhanced programs to life in the classroom. The Senior Training Specialist also evaluates associates’ knowledge, skills, and attitudes in training and develops coaching processes to help performance meet or exceed standards. This role works quickly and effectively across multiple projects, organizes and prioritizes work to meet tight deadlines, responds positively to ad hoc requests, feedback, scope changes, and a dynamic work environment, and during virtual training may act as a producer by monitoring chats, executing breakout groups, and conducting polls.

Work Arrangement:

• Remote within the United States working Eastern Standard Time
   

Responsibilities:

• Prepare reports/training class summaries
• Class Facilitation
• Create participant guides, facilitator guides (lesson plans), job aids, and supporting materials
• Develop visuals, text, and audio in instructional materials
• Conduct a training needs assessment that aligns performance needs with organizational results
• Build learning methods and media to support the attainment of learning objectives
   

Education/Experience:

• Bachelor's degree or equivalent work experience
• 3 or more years of experience in training delivery, facilitation, and classroom management

Other Skills:

• Apply well-developed knowledge and experience in Adult Learning Theory. (ADDIE model, etc.)
• Complexities include the day-to-day execution of delivering training, managing training materials, updating training materials and general project management participation
• Partners with department Instructional Designers, Training Consultant, LMS technologists, business partners, and leadership to bring enhanced programs to life in the classroom
• Keeps current with new training tools and methodologies, incorporating latest developments to enhance learning and development programs (including, but not limited to, AI tools)
• Be familiar with Blended learning strategies
• Demonstrate effective communication/engagement with individuals and groups
• Demonstrate assessment of knowledge transfer live/virtual
• Demonstrated training skills with expertise in training delivery, essential systems knowledge, training material management and LMS capabilities
• Introductory knowledge of project management principles/methodologies and application of adult learning theory or principles
• Experience in using MS Office

Our Comprehensive Benefits Package

Flexible work solutions including remote options, hybrid work schedules, Competitive pay, Paid time off including holidays and volunteer events, Health insurance coverage for you and your dependents on Day 1, 401(k) Tuition reimbursement and more.