Training Services Coordination and Logistics Associate III

Job Track Description:

• Performs tasks based on established procedures.
• Uses data organizing and coordination skills to perform business support or technical work.
• Requires vocational training, certifications, licensures, or equivalent experience.

General Profile

• Has a developed proficiency of analytical or operational processes.
• Completes atypical assignments.
• Works within established procedures and practices.
• May establish the appropriate approach for new assignments.
• Acts as a resource for colleagues.
• Completes work with limited supervision.

Functional Knowledge

• Has developed skills in a range of processes, procedures, and systems.

Business Expertise

• Understanding of how best teams integrate and work together to achieve company goals.

Impact

• Impacts a team, by example, through the quality service and information provided
• Uses discretion to change work procedures and practices.

Leadership

• May provide guidance and support to junior team members.

Problem Solving

• Provides solutions to atypical problems based on existing precedents or procedures.

Interpersonal Skills

• Exchanges information and ideas effectively.

Responsibility Statements

• Communicates directly with clients and training participants on questions, revisions, issues, and classroom support.
• Identifies client and training participant issues and escalates appropriately.
• Schedules and plans classroom facilities in support of classroom delivery and other events.
• Reserves and books classrooms and manages printing and shipping of materials.
• Schedules catering and requests classroom (AV) and (IS) setup based on class delivery requirements.
• Assists clients with intake forms for logistics support and Learning Management System (LMS) data entry.
• Creates and updates training coordination (TC) and logistics checklists to complete classroom and logistics support activities.
• Generates and distributes client learning reports including rosters, learning completion and attendance, and survey results.
• Performs other duties as assigned.
• Complies with all policies and standards.

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.