Training Advisor

At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.

• Ongoing Full-Time employment
• Field based, remote role located in the South East NSW – Goulburn, Queanbeyan & Snowy Monaro regions with flexible working arrangements
• Salary ranges from $102,936 to $113,579 pa. plus, superannuation and annual leave loading

About the role

We are seeking a dynamic and customer-oriented Training Advisor to join our team. The Training Advisor plays a key role in regulating and supporting the NSW apprenticeship and traineeship system by providing independent advice, monitoring compliance with legislative requirements, and supporting the delivery of vocational education and training (VET) programs and services to apprentices, trainees, employers, training providers and the broader community.

In this role you will:

• Conduct regular field visits to meet with apprentices, trainees, employers and other stakeholders.
• Monitor compliance with the Apprenticeship and Traineeship Act 2001, training contracts, Training Plans and related regulatory requirements.
• Provide independent advice and guidance on apprenticeships, traineeships, vocational training and related legislation.
• Identify, investigate and resolve apprenticeship and traineeship issues, disputes and non-compliance through negotiation and regulatory intervention where required.
• Facilitate courageous conversations and influence positive outcomes for all parties.
• Build and maintain effective relationships with employers, Registered Training Organisations (RTOs), Apprentice Connect Australia Providers (ACAP) providers and other key stakeholders.
• Promote and deliver NSW Government programs, initiatives and services that support skills development and workforce participation.
• Maintain accurate case records, reports and regulatory documentation using departmental systems.
• Manage competing priorities, meet performance targets and contribute to continuous improvement initiatives.

For further information please click here to view the role description

About you

• Excellent communication skills, including the ability to have courageous and constructive conversations
• Resilient, self-directed, and capable of working both independently and as part of a team
• Strong organisational skills with the ability to prioritise and manage diverse tasks
• A high level of professionalism and the ability to influence positive behaviour and practices
• Experience in stakeholder engagement and relationship management
• Knowledge of the apprenticeship and VET system is advantageous but not essential
• Committed to delivering high-quality support services and achieving positive outcomes
• Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

Essential requirements of the role

• Current and valid Working with Children Check Clearance for paid employment.
• Current and Valid Driver’s Licence as it’s a field based role
• Demonstrated understanding of and commitment to the value of public education.

Benefits

• Flexible working arrangements
• 35 hour working week
• Competitive, salary sacrificing, employer’s contribution to superannuation and annual leave loading
• Flex Leave entitlements, generous holidays & leave conditions
• Opportunities for advancement and mobility across the Department to support your career growth

How to apply

Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role and respond to the below listed pre-screening questions

1. Describe an example where you had to apply legislation, policy or regulatory requirements to make a decision. How did you ensure your decision was fair, consistent and evidence-based?
2. Describe a situation where you had to manage a difficult conversation or resolve a complex issue involving multiple stakeholders. What approach did you take, and what was the outcome?

Applicants are encouraged to prepare their application materials independently. The selection panel values authentic and personally written responses that reflect your own experience, insights and alignment with the Department’s values and priorities.

Please refer to the Applicant’s Guide to Applying to assist you with your application.

If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application.

All other applicants please submit your application by clicking ‘Apply Now’.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

This is a child-related role. As a condition of employment you will be required to provide a valid Working with Children Check (WWCC) Clearance number (for paid employment). Visit the website for more information.

Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens, while temporary roles welcome applicants with a visa. 

Closing date: Tuesday 11th August 2026  at 11:59pm.

For role enquiries please contact Kamila Wilk at kamila.wilk3@det.nsw.edu.au

We welcome applications from people of all backgrounds, including but not limited to Aboriginal and/or Torres Strait Islander people, people of any age or gender, people from culturally and linguistically diverse groups and/or from the LGBTQIA+ community, veterans, refugees, people with disability, people with sensory differences, and neurodiverse people. If we can make some adjustments to our recruitment/interview process to better help you shine, please reach out to the contact person for this recruitment, details listed above. For more information, visit the NSW Department of Education’s Diversity, equity and inclusion webpage.

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.