Technicien(ne) principal du service sur le terrain – Détection de gaz et instrumentation

The Senior Field Service Technician will be working within the Process Measurement & Control (PMC) business unit, specifically the Service Team for customer support, team development and training. This person is the face of Honeywell and will be working with customers and internal organizations on problem resolution. The purpose of this position is to provide customer support, advanced field technical support. The position is located in Brossard, Quebec, Canada.

You will drive timely identification, investigation, resolution, root cause analysis and replication of advanced technical issues experienced by our field team. You will support a focus on accuracy, timely feedback, and customer satisfaction. You will develop a broad understanding of customer needs. You will support the knowledge-sharing mindset, methodology, and tools. You will help develop training curriculum for our Field Organization. You will ensure proper documentation and recording of all activity and communication.