Technical Writer

Job Description:

What does a cell phone in your pocket, a spaceship, and an electric vehicle have in common?

Ellsworth Adhesives provides materials that help make each of those products!

Ellsworth Corporation, a global, industry leading distributor of specialty chemicals and equipment and adhesive manufacturer currently has a Technical Writer opportunity. This role reports into EDS, an Ellsworth Corporation company. The ideal candidate would be open to hybrid or remote work.

Want to continue to grow your career? This is an exciting time to be a part of Ellsworth, come join our team! 

Ellsworth Dispensing Solutions provides the solutions to make parts. We are the knowledge leader in dispensing solutions. Ellsworth Corporation, a global, industry leading distributor of specialty chemicals and equipment and adhesive manufacturer currently has a Field Service Technician opportunity at Ellsworth Dispensing Solutions, located in Sparks, NV. Click here to find out more about the markets we serve and here to learn about our consumer and manufacturing products!

In this role you will create and maintain technical documentation that supports engineering, manufacturing, quality, product management, sales, marketing, and customer success initiatives. This role collaborates with subject matter experts to translate complex technical information into clear, accurate, and user-focused content, including product manuals, work instructions, technical specifications, and training materials.  This role also leverages modern content development tools and best practices to support product knowledge, operational consistency, employee training and customer success.

Responsibilities

• Develop, write, edit, and maintain technical documentation, including product manuals, installation and operating instructions, work instructions, standard operating procedures (SOPs), technical specification sheets, product data sheets, training materials and product video scripts.
• Partner with engineering, manufacturing, quality, product management, sales, marketing and customer success teams to gather technical information and ensure documentation accuracy.
• Translate complex technical concepts, processes, and product information into clear, concise, and user-friendly content.
• Maintain document consistency, accuracy, version control, and adherence to company standards and branding guidelines.
• Review and update existing documentation to reflect product changes, process improvements, and engineering revisions.
• Create and organize content that supports product launches, manufacturing operations, employee training, customer education, and sales enablement efforts.
• Coordinate with graphic designers, videographers, and other content contributors to develop effective visual and multimedia documentation.
• Utilize AI-assisted content creation tools responsibly to improve efficiency while validating all technical content for accuracy and completeness.

PERKS & BENEFITS 

As an industry leader, we offer a competitive wage, bonus plan, and a comprehensive benefit package which includes Health, Prescription, Dental, Vision, Life, Disability, Flexible Spending, 401(k), Employee Assistance, Paid Time Off and Holidays, Wellness Program, Social Events, Community Involvement and much more! Click Here for a summary of Employee Benefits. 

Qualifications 

• 5+ years of technical writing, technical communications, or documentation development related experience.
• Experience supporting manufacturing, industrial, engineering, scientific, chemical, or technology-based organizations preferred.
• Demonstrated experience creating technical documentation from information gathered through interviews, observations, engineering drawings, specifications, and subject matter experts.
• Bachelor’s degree in Technical Communication, English, Communications, Journalism, Engineering, Industrial Technology, or related field preferred. Other combinations of education and relevant experience will be considered.
• Excellent technical writing, editing, proofreading, and communication skills.
• Ability to interpret and communicate complex technical concepts to diverse audiences.
• Strong organizational, project management, and prioritization skills.
• Ability to build collaborative relationships with subject matter experts and cross-functional teams.
• Strong attention to detail and commitment to accuracy.
• Proficiency with documentation management systems, Microsoft Office applications, and content development tools.
• Ability to leverage AI-enabled technologies to improve documentation efficiency and effectiveness.
• Up to 10% domestic or international travel as required for training, site visits, product evaluations, and business needs. 

#EDS #TechnicalWriter