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AI Summary
Provide advanced technical support for mortgage services, focusing on troubleshooting and issue prioritization. Ensure quality and efficiency while managing security and risk mitigation.
Technical Support Analyst (Mortgage Services)
Job Description
- Advanced troubleshooting skills, detail oriented, quick learner
- Deep knowledge of web technologies
- SQL, Error Logs, Service Connections, Azure, DNS / Networking, XML mapping, etc.
- Strong communication skills
- Ability to multi-task and dynamically prioritize issues
- Passionate about security and risk mitigation
- Focus on quality and efficiency
- 2+ years in prior technical support role preferred
- Mortgage Knowledge recommended but not imperative
Disclaimer: HeadSpin does not charge any fees at any stage of the recruitment or selection process. We will never ask candidates to pay money or share financial information in exchange for a job offer. If you receive any communication requesting payment on behalf of HeadSpin, please treat it as fraudulent and report it immediately to hr@headspin.io
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