Technical Services Representative - Waterproofing, BES
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AI Summary
The Technical Services Representative will perform on-site waterproofing observations, prepare formal reports, and provide training on product installation techniques. They will also investigate material complaints and partner with the sales team to support business growth and customer inquiries.
Technical Services Rep – Waterproofing, BES
Are you looking to take your knowledge and skills in commercial waterproofing to a successful organization in high-growth mode?
Join Team Polyglass and become part of our dynamic, forward-thinking team and best-in-class products!
What You Get to Do:
- Use your expertise to guide and lead people and projects by performing on-site job start waterproofing observations, prepare formal reports, and communicate results with appropriate internal and customer contacts
- Promote the very best in waterproofing practices and proper installation techniques to Polyglass contractors and distribution partners to ensure quality outcomes
- Showcase the most effective and safe use of Polyglass products during installation demonstrations of products at Polyschool training sessions and other formal or informal events organized by Sales Team or self
- Perform investigations of material or warranty complaints to ensure issue-free resolution
- Confidently field all questions from contractors, distributors and other customers as they relate to Polyglass product features and effective installation techniques
- Partner effectively with your partners in the Polyglass Sales team to promote products, assist in securing new business and leveraging current network relationships
The Skills and Experience You Bring to Us:
- Minimum 3 years' experience in commercial waterproofing is a strict requirement
- Previous experience as a Manufacturers’ Representative or Contractor. IIBEC certifications preferred. Experience working in the field doing troubleshooting, training, warranty-related work with contractors is highly desired.
- Experience with commercial waterproofing technologies such as below-grade, blind-side, membranes, coatings, Air/Vapor Barriers or similar products are required.
- Requires a valid driver’s license, a good driving record and high school diploma are all required
- Must live in the assigned territory (Midwest or Southeast US strongly preferred)
- Daily local and/or overnight travel a must.
Take a look at what it’s like to be part of our family at Polyglass!
** This is a remote position **
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