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Devsu is looking for a Senior Technical Program Manager to lead complex software development programs for our clients. This role will be responsible for driving end-to-end delivery across multiple technical teams, ensuring alignment between business objectives, technical execution, timelines, resources, risks, and client expectations.

The ideal candidate combines a strong technical background with proven program management experience, ideally within software development, technology consulting, IT services, nearshore, or staff augmentation environments.

This is a highly collaborative, client-facing role requiring strong ownership, technical fluency, and the ability to operate effectively across distributed teams and multiple stakeholders.

Responsibilities

  • Lead end-to-end delivery of complex software development programs across multiple teams and workstreams.
  • Establish and manage program roadmaps, milestones, dependencies, risks, resources, and delivery plans.
  • Partner closely with engineering, product, QA, DevOps, architecture, and business teams to ensure successful delivery.
  • Act as a strategic point of contact for clients, providing clear communication around progress, risks, dependencies, decisions, and outcomes.
  • Identify and proactively manage cross-team dependencies, delivery risks, blockers, and escalations.
  • Monitor program health through meaningful delivery, technical, financial, and quality metrics.
  • Manage scope, timelines, resources, and budget, ensuring programs remain aligned with contractual and business objectives.
  • Facilitate decision-making across technical and business stakeholders and drive accountability for outcomes.
  • Ensure software development practices, SDLC processes, Agile methodologies, and delivery standards are consistently followed.
  • Partner with engineering leadership to identify technical risks and understand their impact on delivery and business outcomes.
  • Drive continuous improvement across delivery processes, team performance, quality, and predictability.
  • Provide executive-level reporting and communicate program status, risks, dependencies, and recommendations to internal and client leadership.
  • Coordinate distributed and cross-functional teams, often working across different locations, time zones, and organizational structures.

Requirements

    • 5+ years of experience in Project, Program, or Technical Program Management, preferably within software development or technology services.
    • Previous experience working in software engineering, development, QA automation, DevOps, technical leadership, or another hands-on technical role is strongly preferred.
    • Proven experience managing complex software programs involving multiple teams and workstreams.
    • Experience in IT Services, Software Development, Technology Consulting, Staff Augmentation, Nearshore, or similar client-facing environments is highly valued.
    • Strong understanding of the Software Development Life Cycle (SDLC) and modern software delivery practices.
    • Strong knowledge of Agile/Scrum methodologies and experience working with engineering teams.
    • Experience managing roadmaps, dependencies, risks, resources, budgets, and delivery timelines.
    • Ability to understand and communicate technical concepts involving APIs, cloud platforms, CI/CD, microservices, databases, integrations, and modern software architectures.
    • Strong experience with stakeholder and client management, including executive-level communication.
    • Demonstrated ability to take end-to-end accountability for program outcomes, not just coordination or reporting.
    • Strong analytical skills and experience using program metrics to assess delivery, quality, efficiency, and overall program health.
    • Advanced English communication skills, both written and verbal.
  • Preferred Qualifications
    • Experience working for IT consulting, software development, staff augmentation, nearshore, or managed services companies.
    • Experience managing programs for US-based clients.
    • PMP, PMI-ACP, PgMP, SAFe, Scrum Master, or equivalent certification.
    • Experience with tools such as Jira, Confluence, Azure DevOps, Monday.com, Smartsheet, or similar program management platforms.
    • Experience managing globally distributed engineering teams.
    • Advanced English

Benefits

At Devsu, we believe in creating an environment where you can thrive both personally and professionally. By joining our team, you’ll enjoy:

• A stable, long-term contract with opportunities for career growth

• Private health insurance

• A remote-friendly culture that promotes work-life balance

• Continuous training, mentorship, and learning programs to keep you at the forefront of the industry

• Free access to AI training resources and state-of-the-art AI tools to elevate your daily work

• A flexible Paid Time Off (PTO) policy as well as paid holiday days

• Challenging, world-class software projects for clients in the US and LatAm

• Collaboration with some of the most talented software engineers in Latin America and the US, in a diverse work environment

Join Devsu and discover a workplace that values your growth, supports your well-being, and empowers you to make a global impact.

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