Technical Program Manager

Department: PMO

Employment Type: Full Time

Location: Kazakhstan

Description

Key Responsibilities

• Coordination of several product teams’ work to ensure delivery of value within expected timelines
• Working closely with Engineering manager and team members to create products and achieve tangible impact throughout the development lifecycle
• Managing project schedules, identifying potential issues, and timely informing all key stakeholders
• Managing priorities, risks, and dependencies
• Establishing a process for continuous improvement of metrics - performance (delivery and discovery), quality, as well as team engagement and maturity
• Facilitating project or program-level events

Skills, Knowledge and Expertise

• End-to-End Ownership. Own end-to-end delivery of inDrive’s largest org-wide technical programs, from initiation and scoping through architecture, execution, launch and adoption, against measurable outcomes over multiple quarters
  
  
• Product Partnership. Partner with Product Managers across business verticals and platform to scope programs, challenge and sharpen requirements, agree what is in and out, and turn ambiguous product intent into a program with a defensible shape
  
  
• Prioritisation and Phasing. Drive prioritisation and phasing decisions with Product and Engineering — what ships first, what can wait, what can be split — so that value lands early and the plan survives contact with reality
  
  
• Cross-Surface Dependencies. Identify, map and resolve dependencies across the whole surface, including the ones nobody has noticed yet
  
  
• Technical Depth. Understand technical implementation at the architecture level and contribute to decisions on system design, scalability and reliability
  
  
• Solution Architecture. Own the technical coherence of end-to-end solutions that span multiple services, platforms, vendors and markets, and be accountable for the technical KPIs and SLAs your programs commit to
  
  
• Technical Judgment. Use your engineering background to help teams make sound design decisions, identify gaps in proposed solutions and weigh product-versus-technology trade-offs
  
  
• Portfolio Management. Own a portfolio of programs: sequence them, resolve cross-program dependencies and capacity conflicts, and make the calls on scope, timeline and technical approach
  
  
• Structure in Ambiguity. Create structure where none exists by defining program frameworks, decision points, operating cadences and communication models
  
  
• Systemic Risk. Detect risk visible only from a cross-program vantage point, and intervene to stabilise at-risk programs anywhere in the portfolio
  
  
• Execution at Scale. Identify where the organisation is losing speed, design scalable processes to fix it, and drive adoption across all Prod/Tech teams
  
  
• Executive Partnership. Partner directly with Product/Engineering Directors, VPs, the CTO and CPO on priorities, goals and trade-offs, and own executive communication so decisions are made quickly and with the right information
  
  
• Craft Leadership. Mentor Technical Program Managers and set the craft direction for the program management group

Why join us

• Help us challenge injustice by creating fair choices for millions of people across 47 countries.
• Develop your professional skills with access to mentoring, career consulting, and learning programs.
• Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
• Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
• Work alongside people who take initiative, speak openly, and challenge themselves to grow.
• Improve your language skills through co-financed courses and internal speaking clubs.