Technical Implementation Lead

About the Role

The Technical Implementation Lead owns the end-to-end technical delivery of large-scale SaaS deployments for Tier-1 enterprise customers. This role serves as the single technical point of accountability during customer implementations, ensuring architecture, deployment, performance, and stability align with enterprise standards and business outcomes. This is a deeply hands-on technical leadership role, not a coordination function. Success requires strong ownership, independent drive, and the ability to diagnose and resolve complex technical challenges across distributed systems, customer infrastructure, and internal engineering teams.

Responsibilities

• Own technical delivery across enterprise implementations from kickoff through go-live and stabilization
• Serve as the primary technical authority for customer deployments, driving architecture and deployment decisions
• Design and validate cloud-based deployments across AWS and/or Azure environments
• Guide deployment patterns across multi-tier SaaS architectures and Java-based application stacks
• Identify and resolve performance bottlenecks across application, database, infrastructure, and integrations
• Lead technical discussions with customer IT, architecture, infrastructure, and security teams
• Translate enterprise IT requirements into scalable, secure, and high-performance technical solutions
• Proactively identify technical risks related to scalability, performance, integrations, and security, and drive mitigation plans
• Support load testing, capacity planning, and production readiness reviews
• Navigate ambiguity across Engineering, DevOps, Data Integration, Security, and Customer teams to drive resolution
• Influence internal and external stakeholders toward timely, technically sound outcomes
• Contribute to improving implementation frameworks, deployment standards, and best practices

Qualifications

• Experience deploying SaaS platforms in retail, workforce management, or enterprise SaaS environments
• Experience working with multi-tenant SaaS architectures
• Background in DevOps, Solution Architecture, or customer-facing technical leadership roles
• Experience troubleshooting performance issues in large-scale Java-based systems
• Familiarity with observability tooling, CI/CD pipelines, and enterprise security practices
• Experience supporting global customers across time zones

Required Skills

• Strong ownership and independent drive
• Ability to diagnose and resolve complex technical challenges
• Proficiency in cloud-based deployments across AWS and/or Azure environments
• Experience with multi-tier SaaS architectures and Java-based application stacks
• Technical authority in customer deployments

Preferred Skills

• Experience in retail, workforce management, or enterprise SaaS environments
• Background in DevOps or Solution Architecture
• Familiarity with observability tooling and CI/CD pipelines

Equal Opportunity Statement

Logile is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected characteristic.