TechOps Engineer

 Posted 9 days ago
     
⭐ 5-10 years experience
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AI Summary

The TechOps Engineer resolves complex technical problems in live environments and builds internal automation tools to improve operational efficiency. They act as a technical bridge between operational needs and engineering solutions while developing AI-powered tooling.

The TechOps Engineer is a dynamic position that requires the ability to work cross functional within the company.

The lucky candidate will work closely with our Operations, Product, and R&D teams.


What Will You Do?

  • Dive deep into complex technical problems across live environments - analyzing system behavior, data flows, and configurations to drive fast, accurate resolutions.
  • Build and maintain internal automation tools, workflows, and dashboards that eliminate manual processes and improve operational efficiency across the company.
  • Work closely with GDS Specialists, Solution Architects, Product, and R&D - acting as the technical bridge between operational needs and engineering solutions.
  • Develop AI-powered tooling to automate repetitive operational tasks, surface anomalies, and accelerate investigation workflows.
  • Identify patterns in operational data and proactively translate them into scalable technical solutions before they become recurring issues.
  • Manage long-term projects and deliver on time


What You Bring

  • 5+ years of hands-on experience in a technical operations, backend, or similar engineering role
  • Development skills in Python and/or JavaScript
  • Experience building automations and internal tooling from scratch
  • Solid technical fundamentals: SQL, log analysis, API debugging, system administration
  • Hands-on experience with AI tools and LLM-based workflows
  • Strong investigative mindset - comfortable navigating ambiguous problems across systems and data independently
  • Familiarity with GDS web services (Sabre, Amadeus, or equivalent)
  • Background in travel tech or airline/booking systems - significant advantage
  • Experience with cloud environments (AWS or equivalent) - significant advantage


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