Team Lead, Business Intelligence

Harbor is seeking a highly skilled and motivated Team Lead – Business Intelligence to join our Financial Systems consulting team. This role combines people leadership with hands-on delivery, managing a team of BI Developers while actively contributing to client-facing engagements. The Team Lead will play a critical role in delivering high-quality financial reporting, analytics, and data-driven insights for our law firm clients. This individual will ensure strong alignment between client needs, internal standards, and technical best practices, while fostering a collaborative and high-performance team environment. 

Harbor’s team of business and technology experts provides professional services firms with strategic consulting, software expertise, and data-driven solutions to enhance performance. We enable our clients to leverage their systems and data more effectively, helping them operate efficiently, strengthen client relationships, and improve profitability. This is a full-time, fully remote position that can be based anywhere in the United States, United Kingdom or Canada. 

The Team Lead – Business Intelligence is responsible for leading a team of four BI Developers, balancing approximately 20% leadership responsibilities with 80% hands-on delivery and client utilization. The ideal candidate brings deep expertise in law firm financial systems, reporting frameworks, and BI tools, along with proven leadership experience. This role requires a strong combination of technical capability, client engagement skills, and team management. 

Job Duties and Responsibilities:

Team Leadership & Management 

• Lead, mentor, and develop a team of four Business Intelligence Developers 
• Assign, prioritize, and monitor workloads to ensure timely delivery of high-quality outputs 
• Conduct performance management activities, including coaching, feedback, and evaluations 
• Foster a collaborative, accountable, and high-performing team culture 

Client Delivery & Utilization (80%) 

• Act as a hands-on contributor across BI projects, including report development, dashboard creation, semantic/tabular model design, and DAX measure development 
• Partner with clients and internal stakeholders to gather, refine, and translate business requirements into technical solutions 
• Deliver high-quality reporting and analytics solutions tailored to law firm operational needs 
• Ensure adherence to BI development standards, data governance practices, and documentation requirements 

Financial Reporting & Analytics 

• Design and develop reporting solutions for key law firm financial metrics, including: 
• Revenue, profitability, and realization 
• Billing, collections, and Work in Progress (WIP) 
• Timekeeper performance and utilization 
• Translate complex financial and operational data into clear, actionable, well-designed reports and dashboards 
• Improve reporting efficiency through automation and optimized data models 

Technical Oversight 

• Provide guidance on BI tools and technologies (e.g., Power BI, Fabric, SQL, data lakes) 
• Ensure data integrity, accuracy, and consistency across all reporting solutions 
• Review and validate deliverables produced by team members 
• Support best practices in semantic/tabular modeling, DAX, performance tuning, and solution design 

Process Improvement & Innovation 

• Identify opportunities to enhance reporting frameworks and analytics capabilities 
• Drive continuous improvement initiatives within the BI function 
• Stay current with emerging BI tools, trends, and law firm industry practices 

Education, Experience, and Other Requirements: 

• 7+ years of experience in Business Intelligence, Data Analytics, or a related field 
• 2+ years of experience leading or managing technical teams 
• Proven experience delivering financial reporting solutions, ideally within law firms or professional services 
• Strong understanding of law firm financial concepts, including billing, collections, realization, and profitability 
• Demonstrated ability to balance leadership responsibilities with hands-on delivery 
• Bachelor’s degree in Information Systems, Finance, Accounting, Data Analytics, or relevant experience 

Technical Skills 

• Advanced proficiency in Power BI/Fabric, including semantic models, DAX measure development, and well-designed reports and dashboards 
• Strong SQL and dimensional data modeling expertise, with the ability to design performant, maintainable datasets for reporting and analytics 
• Experience with law firm financial systems (e.g., Elite, Aderant, or similar) 
• Familiarity with data warehousing concepts and ETL processes 
• Strong sense of report design, including visual aesthetics, usability, layout, and functional alignment with business workflows 
• Familiarity with BI security concepts, including row-level security, workspace permissions, and controlled data access 

Other Requirements 

• Strong analytical and problem-solving capabilities 
• Excellent communication skills, with the ability to engage both technical and non-technical stakeholders 
• High level of attention to detail and commitment to quality 
• Strong organizational skills with the ability to manage competing priorities effectively 
• Comfortable working in a client-facing, consulting environment 
• Authorized to work in country of residence without restriction or sponsorship