Systems Analyst II

Join a Team That Changes Lives

For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we’re here to create real change – helping people lead meaningful, fulfilling lives.

Now, we’re looking for passionate team members to join us. Here, your work will change lives – including your own. You’ll make an impact every day, find purpose in what you do, and grow in a career that truly matters.

At Elwyn, we take care of you while you care for others. We offer:

• Generous Paid Time Off
• Comprehensive Medical/Dental/Vision Benefit Packages
• Earned Wage Access/On-Demand Pay
• Paid On-the-Job Training
• Tuition Reimbursement
• Career Advancement Opportunities and Growth
• Flexible Schedules
• Retirement Savings Plan

Join us and be a part of something bigger. Apply today.

PRIMARY FUNCTION: Will be responsible for fundamental analysis; implementation; training; report writing; testing; maintenance; and documentation of applicable systems

IMMEDIATE SUPERVISOR: Applications Director

CONTACTS: Elwyn Staff; Software Vendors and Support Staff

EDUCATION/EXPERIENCE: Bachelor's Degree required, preferred in Information Technology, with at least 3 years related experience

PRIMARY DUTIES AND RESPONSIBILITIES:

PROJECT MANAGEMENT:

• Participate in short term and long term planning
• Meet deadlines
• Manage multiple projects
• Develop and manage simple project plans

ANALYSIS:

• Perform data gathering and analysis
• Consult with internal to identify needs and problems
• Research intermediate system problems
• Evaluate and propose system solutions
• Facilitate the capture and documentation of functional and technical requirements from internal departments in order to design and develop system modifications.
• Review business requirements

TESTING:

• Verify accuracy of results during testing against specifications
• Assist with unit testing, coordinating User Acceptance Testing (UAT) and track issues
• Perform tests of new process and or modifications verifying processes, performing any necessary debugging
• Assist in the development and writing of test plans
• Perform tests of new process and or modifications verifying processes, performing any necessary debugging "
• Assist, advise and participate in Quality Assurance activities including the creation of test data and the execution of test scripts

IMPLEMENTATION:

• Assist in the implementations of new projects with other team members and project leader

TRAINING

• Prepare documentation for end user training
• Train end users

REPORTING

• Insure accuracy of report data
• Capture requirements, design, create, manage and fulfill requests for reports from end users
• Document report specifications

MAINTENANCE:

• Maintain documentation on customizations
• Set up logins and passwords for end users
• Conduct periodic quality assurance routines to identify trends and weaknesses
• Implement database modifications
• Work in conjunction with subject matter experts to research and resolve systems problems
• Provide support for environment upgrade implementation testing
• Create and execute validation queries to ensure integrity of data

DOCUMENTATION

• Prepare system documentation
• Write detailed system and functional specifications
• Devise flow charts and diagrams to illustrate and describe logical operational steps of the program
• Assist in the development, documentation and maintenance of standard operating procedures that reflects agreed upon processes and policies

MISCELLANEOUS

• Maintain confidentiality
• Develop and pursue the necessary skills to support the needs and requirements of the department.
• Serve as a backup to other positions within the department.
• Install software applications

Elwyn is an Equal Opportunity Employer. Elwyn does not discriminate on the basis of race, color, religion, creed, ancestry, pregnancy status, medical condition, gender, gender identity or expression, genetic information, sexual orientation or identity, age, national origin, citizenship, handicap status, marital or family status, mental or physical disability, perceived disability, military or veteran status, political activities or affiliations, or any other characteristic protected under applicable federal, state or local law, ordinance, or regulation.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at ADArequest@elwyn.org and let us know the nature of your request and your contact information.

Know Your Rights: Workplace discrimination is illegal