Sys Director Revenue Cycle Operational Analytics

Where You’ll Work

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.

Job Summary and Responsibilities

Job Summary / PurposeThis position is responsible for reporting and analytics for revenue cycle operations, focused on developing new analytics and reporting to support performance monitoring and improvement within revenue cycle operations.

Essential FunctionsEssential Function

• Develop and implement data models and analytics to enhance Revenue Cycle operations
• Directs and Leads a team to deliver high value solutions for performance monitoring that drives strong performance and improvement in revenue cycle operations
• Provide accurate and actionable reporting by utilizing multiple techniques to analyze large data sets
• Manage the revenue analytics tool and work to ensure proper training of staff and external stakeholders of the tool
• Analyze results, communicate findings and make recommendations to Revenue Cycle stakeholders
• Use Revenue Cycle experience to anticipate revenue cycle questions, needs and gaps, and proactively identify and implement solutions
• Performs all aspects of analysis including: data acquisition and data management, advanced data visualization, quantitative and qualitative data analysis
• Maintains proficiencies and expertise in data applications, business software, and reporting tools that include Google Suite, Microsoft SQL server, Epic Clarity
• Consolidate data from numerous sources into meaningful analytics
• Collaborates with cross functional teams and leaders to ensure strategic alignment and high quality outcomes
• Design and develop appropriate processes and procedures to ensure proactive data quality monitoring
• Evaluate existing processes and develop digital solutions to reduce manual work, drive self-service while enhancing analytic capabilities. Perform ad-hoc deep-dive analytics to understand results and opportunities as needed

Job Requirements

Education and Experience

Bachelor's degree

A minimum of 10 years of finance, revenue cycle and/or information systems experience within the healthcare industry (required).

Minimum 5 years of management experience.

Experience leading implementations and 3+ years of project management experience.