Supplier Operations Associate

Position Overview

Now Hiring: Supplier Operations Associate (Remote - U.S.)

Help Shape the Future of Travel

At Project Expedition, we're on a mission to make unforgettable travel experiences more accessible by connecting travelers with exceptional tours and activities around the world. As we continue to grow, we're looking for a Supplier Operations Associate to join our Supplier Partnerships Team.

If you're highly organized, enjoy solving complex problems, love working with data, and thrive in a fast-paced environment, this is an opportunity to make a meaningful impact. You'll work closely with tour operators and cross-functional teams to ensure accurate product information, resolve operational challenges, and help deliver an outstanding experience for both our partners and customers.

What You'll Do

As a Supplier Operations Associate, you'll play a critical role in keeping our marketplace running smoothly by:

• Managing product, pricing, and availability updates across multiple systems
• Maintaining accurate product content, descriptions, meeting points, and inclusions
• Coordinating new product launches, updates, activations, and removals
• Investigating pricing discrepancies and resolving operational issues
• Partnering with internal teams to troubleshoot technical and supplier-related challenges
• Building strong relationships with Tour Operator partners through regular communication
• Maintaining supplier accounts, CRM records, commissions, and contact information
• Supporting compliance efforts, insurance tracking, and payment reconciliations
• Preparing operational reports and identifying process improvement opportunities
• Leveraging AI tools to streamline workflows and automate repetitive operational tasks

What We're Looking For

We're seeking someone who is proactive, detail-oriented, and enjoys improving processes.

Qualifications:

• 2-4 years of experience in operations, account management, supplier support, or a similar role
• Exceptional organizational skills with strong attention to detail
• Experience managing large amounts of data across multiple systems
• Strong analytical and problem-solving abilities
• Excellent written and verbal communication skills
• Ability to prioritize multiple projects while working independently
• Experience working with external vendors, partners, or suppliers

Preferred Qualifications:

• Marketplace, e-commerce, or travel industry experience
• Familiarity with APIs and how pricing, availability, and product content flow between systems
• Additional language proficiency is a plus

Why You'll Love Working Here

We believe in investing in our team with competitive benefits, including:

• Annual company bonus opportunity (up to $3,000 based on company performance)
• 15 days of paid time off, increasing to 20 days after two years
• Comprehensive healthcare with company contributions up to $9,000, including fully covered plan options
• 401(k) retirement plan
• $500 annual work-from-home stipend
• $250 annual professional development budget
• TSA PreCheck reimbursement
• $750 annual Project Expedition tour credit
• Employee discounts on thousands of tours and activities worldwide

Location

This is a fully remote position for candidates based in the United States.

Please Note:

• At this time, we are unable to hire candidates residing in California or New York.
• This position is remote but is not intended for digital nomads. Employees must maintain a U.S. residence, with limited opportunities to work remotely from other destinations.

Join Our Team

Project Expedition is growing quickly, and this role offers the opportunity to make a direct impact on how we support our supplier network and scale our marketplace. If you're someone who enjoys ownership, embraces continuous improvement, and wants to help shape the future of travel operations, we'd love to hear from you.

Apply today and help create better travel experiences around the world!

Pay Range