Supervisor Patient Connection Center

Overview

Providing leadership and oversight for the Patient Connection Center (PCC) within Piedmont Healthcare. Responsibilities for this position include supervising, monitoring, coaching, and developing employees performing duties such as checking the accuracy of orders, verifying insurance, creating estimates, obtaining authorizations, and appointment scheduling,.

Responsibilities

Providing leadership and oversight for the Patient Connection Center (PCC) within Piedmont Healthcare. Responsibilities for this position include supervising, monitoring, coaching, and developing employees performing duties such as checking the accuracy of orders, verifying insurance, creating estimates, obtaining authorizations, and appointment scheduling,.

Qualifications

Education

• H.S. Diploma or General Education Degree (GED) Required
• Associate’s Degree Preferred or
• Bachelor’s Degree Preferred

Work Experience

• 3 years revenue cycle experience or Contact Center experience Required
• Healthcare Reimbursement experience Preferred
• Supervisory experience Preferred
• Call center experience requiring high volume inventory management Preferred
• Previous Epic experience Preferred

Licenses and Certifications

• Certification with Healthcare Financial Management Association Preferred or
• Certified Revenue Cycle Representative Preferred

Business Unit : Company Name

Piedmont Healthcare Corporate