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Navitus Health Solutions, LLC

Supervisor, Clinical Operations (RN) (remote)

Posted 6 days ago
2-5 years experience
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AI Summary

The Supervisor of Clinical Operations oversees high-touch specialty drug management programs and provides telephonic support to patients, providers, and pharmacies. They also lead case management activities, monitor program performance, and provide coaching to team members to ensure operational efficiency.

Company

Archimedes

About Us

Archimedes - Transforming the Specialty Drug Benefit - Archimedes is the industry leader in specialty drug management solutions. Founded with the goal of transforming the PBM industry to provide the necessary ingredients for the sustainability of the prescription drug benefit – alignment, value and transparency – Archimedes achieves superior results for clients by eliminating tightly held PBM conflicts of interest including drug spread, rebate retention and pharmacy ownership and delivering the most rigorous clinical management at the lowest net cost. .____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________. Current associates must use SSO login option at https://employees-navitus.icims.com/ to be considered for internal opportunities.________We are committed to providing equal employment opportunity to all applicants and employees and comply with all applicable nondiscrimination regulations, including those related to protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or handicap.

Pay Range

USD $0.00 - USD $0.00 /Yr.

STAR Bonus % (At Risk Maximum)

0.00

Work Schedule Description (e.g. M-F 8am to 5pm)

M-F 8am to 5pm

Overview

Archimedes is seeking an Supervisor, Clinical Operations to join our team! This can be a fully remote role. 

 

The Supervisor, Clinical Operations supports Archimedes’ specialty drug management programs for employer, health system, and health plan clients by overseeing high-touch clinical case management activities, telephonic member and provider support, and day-to-day operational execution. This position interacts closely with members, caregivers, prescribers, pharmacies, vendors, account management, and internal clinical operations teams to support quality outcomes and specialty drug benefit management.

 

The Supervisor, Clinical Operations contributes to the organization’s specialty drug management strategy by advancing efficient, clinically informed processes that support measurable program results, strong customer service, and coordinated service delivery across multiple healthcare sectors. The Supervisor helps strengthen program performance while supporting Archimedes’ continued growth in specialty medical management.

 

Is this you? Find out more below!

Responsibilities

How do I make an impact on my team?   

  • Deliver telephonic support to identified patients, caregivers, healthcare professionals, and clinical office staff related to specialty drug management programs.
  • Lead high-touch case management activities that produce quantifiable, quality results for Archimedes programs.
  • Maintain program quality and customer service standards while meeting established operational goals.
  • Develop and strengthen relationships with members, prescribers, pharmacies, vendors, and other program stakeholders.
  • Facilitate coordinated service delivery across multiple healthcare sectors to support specialty drug benefit management.
  • Monitor case activity, program trends, and operational barriers to identify opportunities for improved outcomes and workflow efficiency.
  • Provide guidance, coaching, and support to team members to promote accountability, growth, and consistent execution of program expectations.
  • Assist director in strategic case management and process enhancement. 
  • Other duties as assigned.

Qualifications

What our team expects from you?  

  • Associate’s degree in Nursing or related clinical field required. Bachelor’s degree preferred.
  • Current, active Registered Nurse license in good standing required.
  • 2+ years of Nursing experience in Patient Care, Managed Care, Case Management, Medical Management, Utilization Management, or Specialty Drug Management required.
  • 1-2 years of people leadership experience preferred.
  • Experience supporting medical management or billing functions within a health plan, third-party administrator, provider office, infusion setting, or pharmacy environment required.
  • Participate in, adhere to, and support compliance program objectives. 
  • The ability to consistently interact cooperatively and respectfully with other employees. 

What can you expect from Archimedes? 

  • Top of the industry benefits for Health, Dental, and Vision insurance 
  • 20 days paid time off 
  • 4 weeks paid parental leave 
  • 9 paid holidays 
  • 401K company match of up to 5% - No vesting requirement 
  • Adoption Assistance Program 
  • Flexible Spending Account 
  • Educational Assistance Plan and Professional Membership assistance 
  • Referral Bonus Program – up to $750! 

#LI-Remote

Location : Address

502 Earth City Expy STE 300

Location : City

Earth City

Location : State/Province

MO

Location : Postal Code

63045

Location : Country

US

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