Student Loan Counselor, Remote- Contract

Role Title: Student Loan Counselor/Advisor

Role Type: Contract

Location: United States (Remote)

Required Skills:

• Federal student loan knowledge

• Repayment plans

• Forgiveness and relief programs

• Attention to detail

• Remote work self-management

In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required; your domain knowledge is what matters.

Scope of Work:

• Write realistic student loan questions reflecting common borrower concerns and scenarios.

• Craft authoritative reference answers using up-to-date federal guidelines, with citations to official sources.

• Assess and review responses from other experts, ensuring clarity, accuracy, and policy compliance.

• Identify and flag content inaccuracies, ambiguities, or outdated guidance for further review.

• Stay current on federal student loan regulations, policy updates, and relief programs relevant to borrowers.

• Collaborate within a virtual network to enhance training data quality and reliability.

Preferred Qualifications:

• Comprehensive knowledge of federal student loan programs.

• Recent, hands-on experience advising borrowers, such as nonprofit student loan counseling, college financial aid, or federal loan servicing.

• Exceptional written and verbal communication skills with a commitment to clarity and empathy.

• Meticulous attention to detail, especially in reviewing complex borrower scenarios and documentation.

• Self-motivated and highly organized, thriving in remote, independently managed project settings.

• Up-to-date knowledge of ongoing federal policy changes impacting student loans and borrower relief options.