Student Enrolment Advisor

 Posted 3 days ago
     
0-2 years experience
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AI Summary

The role involves making targeted outbound calls to prospective students to maximize applications and enrolments. The advisor is also responsible for maintaining accurate data integrity and adhering to service level commitments.

Who we are

UniQuest, part of Keystone Education Group, is the leading student recruitment technology and services provider to higher education. Based in the UK and founded in 2013, we partner with higher education institutions to improve student engagement from first enquiry to enrolment. We offer a comprehensive platform solution, an expert workforce, and data-led processes to engage students globally.

With over 250 team members across four international offices, we foster a culture of ownership and flexibility, supporting career growth and focusing on tech-enabled, people-driven, and process-powered solutions. Altogether with Keystone we are more than 800+ people, underpinned by a successful student demand generation business with over 5,500 global university partners and 120 million student visitors to our websites annually.

What are we looking for

Are you passionate about helping our university partners and students succeed and delivering exceptional service, then we would love to talk to you about joining our team.

What you’ll be doing

  • Making targeted outbound calls to prospective students as part of a three month project to maximise applications, confirmations and ultimately enrolments

  • Adhering to pre-agreed service level commitments.

  • Maintaining data integrity protocols, ensuring it is consistently and accurately recorded.

  • Undertaking other such duties may from time to time be required, as commensurate with the role and the needs of the business.

What you’ll have

  • Confident and professional telephone manners.

  • Superb communication skills including an excellent standard of spoken and written English.

  • A positive, can-do attitude and high level of initiative.

  • Ability to perform well under pressure and multi-task.

  • Experience of working in a proactive, rather than reactive manner.

  • Experience of using Excel and Word.

  • Excellent time management and ability to meet established deadlines.

  • Ability to maintain focus and perspective at all times.

  • Supportive and collaborative.

  • High personal standards of achievement.

  • Honest and conscientious.

  • Energetic and determined.

  • Sales and customer-service oriented.

What you’ll get

  • To have an impact on one of the most important decisions a person will make

  • To be able to work with lots of like-minded people that are all striving to ensure our partners love us.

At UniQuest, we strive to create a fantastic workplace where employees feel engaged and supported. We take various steps to ensure our team can excel in their roles and seize new opportunities.

At UniQuest, we believe in having a diverse team at all levels of the company. We welcome applications from everyone, no matter what their background. Our Equal Opportunities Policy is here to help everyone who works with us reach their full potential. We want to make sure that all the talents and resources of our team are fully utilized to create a workplace with opportunities for everyone.

About Keystone Education Group

At Keystone, you will be working with passionate, professional and high-performance individuals. Together, we have grown successfully into more than 700 talented employees with sites that are recognized as the world's leading search engines for education. Ambition, drive and great ideas help us reach our goals – join us in the next step of your career!

Application Instructions

Note that this is for a 3 month fixed term contract between starting as soon as possible and ending on 16/10/2026.

Please send us your application by hitting the button "Apply here!".

Keystone is an equal opportunity employer. We celebrate diversity and are deeply committed to fostering an inclusive environment for all employees.

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