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Provides technical and operational support for applications used in Patient Financial Services and Revenue Cycle areas. Acts as a liaison with IS&T and vendors to manage system upgrades, testing, and complex ad-hoc reporting.
Provides technical and operational direction and support, defining, developing, and maintaining applications utilized in Patient Financial Services/Revenue Cycle areas in accordance with departmental standards and procedures. Work as a liaison with IS&T and third-party vendors to apply system functionality and upgrades, as well as testing and validation. Utilize reporting databases and application reporting structures to provide complex ad-hoc reporting for PFS/Revenue Cycle management and staff. Build, schedule, and maintain reports, including dashboard and trending style reports. Provide data extracts to internal customers and contracted businesses. Analyze the outcome of reports to maintain integrity and identify key strategic trends.
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