Sr. Product Manager (Remote)

The START Center for Cancer Research (“START”) is the world’s largest early phase site network, fully dedicated to oncology clinical research. Throughout our history, START has provided hope to cancer patients in global community practices by offering "Hope Through Access” to cutting edge trials throughout the United States and Europe.   

Position Summary

The Senior Product Manager is accountable for the end-to-end ownership of technology products and enterprise-wide implementations across START's clinical research operations. This role leads the full product lifecycle — from discovery and requirements definition through delivery, adoption, and continuous improvement — for high-complexity, cross-functional initiatives spanning US and EU locations. The Senior Product Manager partners with clinical, operations, IT, and vendor teams to align product strategy with organizational priorities, manage competing demands across the portfolio, and ensure that implementations deliver measurable value. This role serves as the primary escalation point for product-level risks, cross-team dependencies, and executive stakeholder communications, and reports directly to the Sr. Director of Business Relationship and Delivery.

This is a remote role. The salary range for this role is $110,000 - $150,000. However, base pay may vary depending on multiple individualized factors including market location, job-related knowledge, skills, and experience. 

Work Hours: M-F, 8am-5pm 

Location: Remote

Essential Responsibilities

• Own the end-to-end product lifecycle for assigned platforms and implementations, from initial discovery through go-live, adoption, and post-launch optimization.
• Define and maintain product roadmaps, ensuring alignment with organizational strategy, portfolio priorities, and capacity constraints.
• Lead discovery efforts: facilitate stakeholder sessions, conduct needs assessments, and translate complex clinical and operational requirements into prioritized product backlogs.
• Serve as the primary liaison between business stakeholders, technology teams, and external vendors to ensure shared understanding of scope, timelines, and dependencies.
• Drive portfolio prioritization decisions, including benefits realization analysis, capacity planning, and trade-off recommendations for executive leadership.
• Lead the planning and execution of enterprise system implementations and integrations, coordinating cross-functional teams across clinical, operations, IT, and third-party partners.
• Define success metrics and acceptance criteria for product releases; monitor adoption and outcomes post-launch and drive corrective action as needed.
• Identify, escalate, and manage product-level risks and issues; provide executive-appropriate status communications and escalation summaries.
• Champion process improvement and change management practices, ensuring implementations are supported by appropriate training, documentation, and stakeholder readiness activities.
• Mentor and provide guidance to Product Managers, establishing standards for requirements documentation, delivery practices, and stakeholder engagement.
• Foster a culture of continuous improvement by identifying and implementing enhancements to product and delivery practices.

Required Education and Experience

• Bachelor's degree in Business Administration, Information Technology, or a related field.
• 5+ years of experience in product management, IT delivery, or technology implementation, with demonstrated ownership of full-lifecycle initiatives.
• Proven experience managing cross-functional technology initiatives in complex or regulated environments.
• Strong proficiency in requirements solicitation, backlog management, and product roadmap development.
• Experience with Agile, Waterfall, and hybrid delivery methodologies.
• Demonstrated ability to manage vendor relationships and third-party implementation partners.
• Exceptional stakeholder communication skills with experience presenting to executive leadership.
• Proficiency in producing metrics, dashboards, and executive-level status reports.
• Experience with project and product management tools such as Jira, Confluence, or equivalent platforms.

Preferred Education and Experience:

• Experience in clinical research, oncology, life sciences, or a regulated healthcare environment strongly preferred.
• Certified Business Analysis Professional (CBAP), Certified Scrum Product Owner (CSPO), or PMP certification preferred.
• Six Sigma Green Belt or other process improvement certification preferred.

Physical and Travel Requirements

• Approximately 80% of time is spent sitting.
• Very fast-paced and ever-changing healthcare environment.
• Demanding deadlines and time frames.
• Constant demand for updating knowledge.

Best-in-Class Benefits and Perks  

We value the time, talent, and dedication our employees bring to START. Our commitment to your well-being and growth is reflected in a competitive compensation package—based on experience—along with comprehensive benefits designed to support you both personally and professionally:  

• 401(k) retirement savings plan with employer match  

• Eligibility for an annual performance bonus, based on role and company results  

• Generous paid time off and paid holidays  

• Comprehensive medical, dental, and vision coverage and optional insurance options  

• Company paid life and disability insurance for added financial protection  

• Employee Assistance Program (EAP) providing confidential, no ‑cost support for you and your family from day one  

• Flexible FSA and HSA plans to support your financial wellness  

• Commitment to a supportive environment that values balance, wellbeing, and flexibility  

• We’re committed to fostering a collaborative, creative workplace where every team member is encouraged to contribute. At START, you’ll join a team that values continuous learning, professional growth, shared ideas, and a culture built on inclusivity and innovation.  

More About START  

START clinical trial sites have conducted more than 1,000 early-phase clinical trials, including dozens of therapies that were approved by the FDA or EMA. START represents the world’s largest roster of early-phase principal investigators across its Network of clinical trial sites.

Learn more at STARTresearch.com.   

Ready to be part of a team changing the future of cancer treatment?  

Join us in our mission to conquer cancer, one clinical trial at a time. Your expertise and dedication can help us bring hope and healing to patients worldwide. Please submit your application online.  

We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.